Heavy-Duty Custodian (3rd shift) Mystic Lake Casino

  • Mystic Lake Casino Hotel
  • Prior Lake, Minnesota
  • Jan 13, 2021
Full time Other

Job Description

Job Summary:

Cleans and maintains the company facilities, including gaming areas, ensuring that written cleaning service standards are met for set work schedule. Uses various specialized equipment, chemicals, and supplies to accomplish detailed cleaning areas of special interest. Interacts with guests and team members to provide exceptional service.

Job Duties:

  1. Cleans and maintains all specialty gaming zones, kitchen areas, dining areas, restrooms, windows, mirrors, public areas, team member areas, and other company facilities following all written guest and department cleaning service standards by using specialized equipment (i.e. carpet vacuums, carpet shampooers, carpet extractors, floor scrubbers, burnishers, aerial lifts, etc.).
  2. Handles lost guest items, including money (i.e. tokens, coins, bills, ticket-in/ticket-out slips) by adhering to all company, gaming, and department policies and procedures.
  3. Responds and follows through with all inquiries made by guests. Informs supervisor of guest issues.