R.P.S. Assessor

  • Raising Cane's
  • Denver, Colorado
  • Jan 13, 2021
Full time Other

Job Description

Raising Cane's Chicken Fingers is seeking a Restaurant Performance Standards (RPS) Assessor to join the Center of Excellence team. Our RPS Assessors are valued food safety & QA experts, trusted by our Restaurant Operators and Business Unit Leaders. This role requires a professional who provides best-in-class, comprehensive on-site evaluations to help maintain the highest standards of food safety, cleanliness, Customer experience and brand protection.

Restaurant Performance Standards assessments and support

  • Expand beyond the four walls of a single restaurant
  • Travel to 20+ different Restaurants each quarter
    • Schedule and manage your own travel
  • Develop relationships with Restaurant Crews and Managers
  • Dive deep on Operations
  • Develop new perspectives on business
  • Develop new skills that build on your own operations experience
  • Develop existing skills in operations, understanding brand differentiators, contribute to organizational initiatives
  • Gather data and information on area/district performance
  • Support individual restaurant continual improvement
  • Participate in continuous improvement initiatives
  • Join a growing team
  • Be part of a rapidly growing, award-winning brand

Expertise, professionalism, and performance

  • Utilize experience and knowledge to be solution-oriented
  • Develop relationships with the Operators and Restaurant Crewmembers that we serve
  • Deliver comprehensive results with supporting documentation and pictures to empower Operators

Communication

  • Professionally manage all communication
  • Partner with Restaurant Management and Operations Leadership to communicate successes, concerns and provide options for corrective action
  • Proactively provide feedback on opportunities to improve programs and systems for performance management, continuous improvement, or operational excellence

  • College Degree recommended
  • Recommended 3 - 5 years of Restaurant leadership or QA experience with a proven record of success required, preferably in the quick service, fast food or casual dining industry
  • For internal promotion, minimum of 2 years as an Operations Manager with Raising Cane's; must be in good company standing and have a proven record of performance
  • 3 to 5 years management experience in the hospitality field
  • ServSafe (or similar) certification/qualification, other food safety or customer service certifications are beneficial as well

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