R.P.S. Assessor

Raising Cane's Chicken Fingers is seeking a Restaurant Performance Standards (RPS) Assessor to join the Center of Excellence team. Our RPS Assessors are valued food safety & QA experts, trusted by our Restaurant Operators and Business Unit Leaders. This role requires a professional who provides best-in-class, comprehensive on-site evaluations to help maintain the highest standards of food safety, cleanliness, Customer experience and brand protection.

Restaurant Performance Standards assessments and support

• Expand beyond the four walls of a single restaurant
• Travel to 20+ different Restaurants each quarter
  • Schedule and manage your own travel
• Develop relationships with Restaurant Crews and Managers
• Dive deep on Operations
• Develop new perspectives on business
• Develop new skills that build on your own operations experience
• Develop existing skills in operations, understanding brand differentiators, contribute to organizational initiatives
• Gather data and information on area/district performance
• Support individual restaurant continual improvement
• Participate in continuous improvement initiatives
• Join a growing team
• Be part of a rapidly growing, award-winning brand

Expertise, professionalism, and performance

• Utilize experience and knowledge to be solution-oriented
• Develop relationships with the Operators and Restaurant Crewmembers that we serve
• Deliver comprehensive results with supporting documentation and pictures to empower Operators

Communication

• Professionally manage all communication
• Partner with Restaurant Management and Operations Leadership to communicate successes, concerns and provide options for corrective action
• Proactively provide feedback on opportunities to improve programs and systems for performance management, continuous improvement, or operational excellence

• College Degree recommended
• Recommended 3 - 5 years of Restaurant leadership or QA experience with a proven record of success required, preferably in the quick service, fast food or casual dining industry
• For internal promotion, minimum of 2 years as an Operations Manager with Raising Cane's; must be in good company standing and have a proven record of performance
• 3 to 5 years management experience in the hospitality field
• ServSafe (or similar) certification/qualification, other food safety or customer service certifications are beneficial as well

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