Security Guard - Kimpton Hotel Arras & Arras Residences

  • Mckibbon Hospitality
  • Asheville, North Carolina
  • Jan 13, 2021
Full time Other

Job Description

Kimpton Hotel Arras & Arras Residences

7 Patton Ave

Asheville, NC 28801

Security Guard

$13.15/hour AM and PM shifts

$14.15/hour overnight shift

What Makes a McKibbon Security Guard?

In this role you will perform a variety of hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.

A Day in the Life:

You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.

You will maintain positive guest relations at all times.

You will resolve guest complaints and ensure guest satisfaction.

You will maintain a complete knowledge of: hotel features/services, hours of operations.

You will respond to all emergency situations and provide direction as needed.

You will work to resolve disruptive guests in a professional and customer focused manner

You will walk the property regularly to ensure all doors are secure and stair wells maintained.

You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

You will play role as key contact for emergency personnel who come to the hotel

Job Requirements:


Previous experience working in a security role

A high school diploma or equivalent vocational training certificate

Experience working at a hotel or restaurant establishment (highly desired)

Proficiency with computers

Basic math skills

The ability to provide excellent customer service and maintain a professional demeanor at all times

Great verbal and written communication skills

Certified in Safety and Training, or Licensed as a Security Officer preferred

CPR and First Aide Certified preferred

Ability to work nights and weekends