Lead Concierge

  • Brookfield Properties
  • Chicago, Illinois
  • Jan 13, 2021
Full time Concierge, Bell boy and Porters

Job Description


Overview

At Brookfield Properties, our success starts with our people. People like you.


We develop, operate, and manage more than 650 properties and 325 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.

We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you're ready to be a part of our team, we encourage you to apply.

We are searching for a talented Lead Concierge to be based out of Sky55 in Downtown Chicago!

We thought you might want to check out where you could be working next. Click here to take a peek at the property! Trust us… you are going to like what you see.

Overview:

Provides service to property residents and visitors. Oversees the work of the concierges. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.



Responsibilities

  • Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents.
  • Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately.
  • Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates.
  • Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents.
  • Plans and implements social and recreational programs for property residents such as movies, game nights and other social events.
  • Assist residents with packages


Job Requirements:

Qualifications

  • This position requires a High School Diploma/GED.
  • Associate Degree in Concierge/Hospitality - Customer Service is preferred.
  • 1-2 years of experience in Concierge or Hospitality is required.
  • Valid driver's license is preferred.
  • Required skills for this position include: customer service, adaptable, initiative, and Microsoft Office.
  • This position requires up to 10% travel.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information

Drug free workplace

#VIZI#

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