Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you Our ideal candidate: Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of guests or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form. About the role: Supervises the daily operation of Hell's Kitchen per established policies and procedures. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement). Ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating. Ensures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws. Performs other duties as assigned. A few more things: Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you Our ideal candidate: Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of guests or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form. About the role: Supervises the daily operation of Hell's Kitchen per established policies and procedures. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement). Ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating. Ensures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws. Performs other duties as assigned. A few more things: Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Job Summary:This position reports directly to the Executive Chef, and works as a team with the Restaurant Manager to deliver a high quality dining experience to all guests. Operates a productive, sanitary, team oriented working environment within budgeted guidelines. Qualifications: Two years prior experience as Room Chef or above in an upscale Restaurant is preferred. Sound culinary knowledge of Continental/Steakhouse cuisine. Understands food cost and margins, and how to best control them. Strong knowledge of line of supply. AS-400 ordering system knowledge preferred. Must possess excellent people skills. Must have the ability to teach and motivate staff. Understands the concept of, and how to administer progressive discipline. Must be able to display an active, well organized and well-groomed appearance at all times. Essential Job Functions: Facilitates a team structure between the front and back of the house staffs to assure that each guest has a positive experience. Holds a daily pre-shift meeting with culinary staff to discuss the day's business, and all other pertinent information. Insures the integrity of all recipes by maintaining a current recipe file and trains all employees to follow recipe specifications and procedures. Performs daily line checks to insure quality of line set up. Monitors daily labor hours scheduled and consumed. Adjusts to slower periods by encouraging no times and early outs. Verifies accuracy of sign in sheets and turns them into payroll nightly. Maintains budgeted food cost by adhering to recipe standards, maintaining low inventory levels in coolers and storerooms (J.I.T.), taking daily inventory of all high cost items, utilizing the cost transfer system, and evaluating the P mix daily to verify usage to items sold. Acknowledges superior performance and corrects negative performance issues by using the discussion planner and progressive discipline as needed. Maintains an active role in the training and supervision of stewards and wait staff. Fills out daily Culinary shift reports and forwards to the Executive Chef. Attends weekly Culinary Focus meeting and monthly Food and Beverage meeting. Trains staff on emergency procedures. Establishes a nightly dining room presence to solicit feed back from guests. Spends the majority of time interviewing, training, and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Physical, Mental & Environmental Demands: Must be able to maneuver to all areas of the kitchen, restaurant, hotel, and casino. Must be able to conduct conversations with guests and employees and speak distinctly and persuasively with others. Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing work environment. Must be able to work in extreme hot or cold temperatures. Must be able to calculate numbers and solve complex problems. Must be able to respond to visual or aural cues. Must be able to react quickly to resolve problems or conflicts. Must be able to cook and create new, innovative and imaginative recipes. Must be able to read, write, speak, and understand English.$80k per year, depending on experience The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Job Summary:This position reports directly to the Executive Chef, and works as a team with the Restaurant Manager to deliver a high quality dining experience to all guests. Operates a productive, sanitary, team oriented working environment within budgeted guidelines. Qualifications: Two years prior experience as Room Chef or above in an upscale Restaurant is preferred. Sound culinary knowledge of Continental/Steakhouse cuisine. Understands food cost and margins, and how to best control them. Strong knowledge of line of supply. AS-400 ordering system knowledge preferred. Must possess excellent people skills. Must have the ability to teach and motivate staff. Understands the concept of, and how to administer progressive discipline. Must be able to display an active, well organized and well-groomed appearance at all times. Essential Job Functions: Facilitates a team structure between the front and back of the house staffs to assure that each guest has a positive experience. Holds a daily pre-shift meeting with culinary staff to discuss the day's business, and all other pertinent information. Insures the integrity of all recipes by maintaining a current recipe file and trains all employees to follow recipe specifications and procedures. Performs daily line checks to insure quality of line set up. Monitors daily labor hours scheduled and consumed. Adjusts to slower periods by encouraging no times and early outs. Verifies accuracy of sign in sheets and turns them into payroll nightly. Maintains budgeted food cost by adhering to recipe standards, maintaining low inventory levels in coolers and storerooms (J.I.T.), taking daily inventory of all high cost items, utilizing the cost transfer system, and evaluating the P mix daily to verify usage to items sold. Acknowledges superior performance and corrects negative performance issues by using the discussion planner and progressive discipline as needed. Maintains an active role in the training and supervision of stewards and wait staff. Fills out daily Culinary shift reports and forwards to the Executive Chef. Attends weekly Culinary Focus meeting and monthly Food and Beverage meeting. Trains staff on emergency procedures. Establishes a nightly dining room presence to solicit feed back from guests. Spends the majority of time interviewing, training, and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Physical, Mental & Environmental Demands: Must be able to maneuver to all areas of the kitchen, restaurant, hotel, and casino. Must be able to conduct conversations with guests and employees and speak distinctly and persuasively with others. Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing work environment. Must be able to work in extreme hot or cold temperatures. Must be able to calculate numbers and solve complex problems. Must be able to respond to visual or aural cues. Must be able to react quickly to resolve problems or conflicts. Must be able to cook and create new, innovative and imaginative recipes. Must be able to read, write, speak, and understand English.$80k per year, depending on experience The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
GENERAL SUMMARY OF DUTIES: Responsible for overseeing all Restaurant Food & Beverage operations.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Maintain a high level of guest service and correct operational procedures. Assist Manager with guest issues and complaints. Interview and recommend the hiring of perspective employees. Evaluate job performance of hourly employees. Schedule employees to ensure proper coverage and Guest satisfaction. Support and assist Restaurant Manager with disciplinary actions. Support and assist Restaurant Manager with new hire orientation and training. Oversee/review daily action plan and activities of bars and service areas. Ensure bar and floor areas are properly staffed to business levels. Review and follow up on all cash variances with Restaurant Managers/Supervisors. Ensure all incidents are reported to the Beverage Manager. Ensure compliance to company and departmental policies and procedures. Ensure a safe working environment for all employees. Other job related duties as assigned.PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Must be able to understand and comply with all company and departmental rules and regulations,policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information. Ability to read, write, and communicate verbally in English.EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: 1 years Food & Beverage management or any combination of education, training or experiencethat has provided the required knowledge, skills and abilities to perform the job duties.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, smoky,dimly lit, brightly illuminated, and slippery surfaces. Supervises employees in areas, which have a 2ft. access.Requires the use of computers, typewriters, calculators, beepers and telephones. Constant contact with staffand guests.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions ofthe position). Requires being mobile 100% of the shift to include seldom sitting, kneeling, crawling, climbing,balancing, lifting/carrying up to 75 lbs.; occasional standing, reaching overhead and bending over from floorto 6ft. high, crouching, pushing/pulling; frequent walking, repetitive use of both hands to include light andfirm/strong grasping, finger dexterity and eye/hand coordination. Requires normal sense of smell, taste, touchand sound. Requires normal vision range and absence of color blindness. Requires the ability to distinguishletters and symbols, perform simple tasks, reading, writing and math skills, clerical functions, supervise andinstruct others, follow instructions, influence others, meet time requirements, memorize, problem solve, useindependent judgment and decision making skills.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director
Apr 14, 2024
Full time
GENERAL SUMMARY OF DUTIES: Responsible for overseeing all Restaurant Food & Beverage operations.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Maintain a high level of guest service and correct operational procedures. Assist Manager with guest issues and complaints. Interview and recommend the hiring of perspective employees. Evaluate job performance of hourly employees. Schedule employees to ensure proper coverage and Guest satisfaction. Support and assist Restaurant Manager with disciplinary actions. Support and assist Restaurant Manager with new hire orientation and training. Oversee/review daily action plan and activities of bars and service areas. Ensure bar and floor areas are properly staffed to business levels. Review and follow up on all cash variances with Restaurant Managers/Supervisors. Ensure all incidents are reported to the Beverage Manager. Ensure compliance to company and departmental policies and procedures. Ensure a safe working environment for all employees. Other job related duties as assigned.PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Must be able to understand and comply with all company and departmental rules and regulations,policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information. Ability to read, write, and communicate verbally in English.EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: 1 years Food & Beverage management or any combination of education, training or experiencethat has provided the required knowledge, skills and abilities to perform the job duties.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in an area, which may be unusually hot, cold, smoky,dimly lit, brightly illuminated, and slippery surfaces. Supervises employees in areas, which have a 2ft. access.Requires the use of computers, typewriters, calculators, beepers and telephones. Constant contact with staffand guests.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions ofthe position). Requires being mobile 100% of the shift to include seldom sitting, kneeling, crawling, climbing,balancing, lifting/carrying up to 75 lbs.; occasional standing, reaching overhead and bending over from floorto 6ft. high, crouching, pushing/pulling; frequent walking, repetitive use of both hands to include light andfirm/strong grasping, finger dexterity and eye/hand coordination. Requires normal sense of smell, taste, touchand sound. Requires normal vision range and absence of color blindness. Requires the ability to distinguishletters and symbols, perform simple tasks, reading, writing and math skills, clerical functions, supervise andinstruct others, follow instructions, influence others, meet time requirements, memorize, problem solve, useindependent judgment and decision making skills.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director