Overnight Security Guard - Hotel Magdalena

  • Bunkhouse
  • Nov 20, 2020
Full time Other

Job Description

About our Company:Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel honors the local lake house ethos of the 1970's, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena will also be home to a restaurant and poolside bar, and several other spaces for hosting events and hanging out. The hotel will open in Fall 2020 on Music Lane just off South Congress.Hotel Magdalena is proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, and Jo's Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico.We're Looking for Someone With:• 1-2 years' experience in hospitality or security preferred• Ability to multi-task and adapt to changing priorities• High level customer service• Strong communication and interpersonal skills• Ability to speak, read, and write in the primary language(s) of the workplaceBunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.Job Responsibilities:• Make rounds every fifteen minutes, patrolling motel and accompanying property• Check doors of vacant rooms, housekeeping, and maintenance to confirm they're locked• Address guest needs such as additional towels or bedding, TV or internet issues, etc.• Proactively engage disruptive guests, with a focus on de-escalation• Explain and enforce motel policies in rooms, pool area, and common areas• Communicate with front desk to maintain full picture of activity around property• Perform general upkeep duties such as trash pickup, washing pool towels, etc.• Monitor community for suspicious activity and graffiti near store fronts and apartment property• Write nightly report communicating any problems or issues and their solutions to the day staffBunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:• Highly subsidized Medical, Dental and Vision insurance• Company paid Life Insurance and Long-Term Disability coverage• Short Term Disability coverage• Generous Paid Time off (Full Time)• Free stays at Bunkhouse hotels (Full Time)• 401k with company matching• Employee DiscountsBunkhouse Core Values:• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.• EMBRACE ADVENTURE. We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.