We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Ask about our hiring bonus during your HR interview. Job Description: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area. Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion. Ensures work area is neat, clean, and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness. Partners with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc. Accountable for meeting or exceeding all State of Iowa and Harrah's sanitation requirements (ServSafe). Adheres to regulatory, safety, departmental, and company policies. Supports safety and accident prevention programs (non-slip footwear, proper lifting). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. Qualifications: 6 months experience in food or customer service field with cash handling preferred. Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Able to be on feet for the entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when stocking, storing and maneuvering around work area. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.
Mar 02, 2024
Full time
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Ask about our hiring bonus during your HR interview. Job Description: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area. Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion. Ensures work area is neat, clean, and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness. Partners with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc. Accountable for meeting or exceeding all State of Iowa and Harrah's sanitation requirements (ServSafe). Adheres to regulatory, safety, departmental, and company policies. Supports safety and accident prevention programs (non-slip footwear, proper lifting). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. Qualifications: 6 months experience in food or customer service field with cash handling preferred. Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Able to be on feet for the entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when stocking, storing and maneuvering around work area. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.
Overview Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare facilities, schools, convenience stores and supermarkets. We work with iconic brands and exceptional people - because you can't have one without the other. Responsibilities Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Training on 1st shift Monday-Friday 7am, then will bid into a shift Benefits: Union,Medical, Dental, Vision, Retirement, Vacation Hourly Pay Rate: $30.10 If you enjoy our products, you'll really enjoy being a part of our team! Pay Transparency Statement: The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program. Position Summary: The Fountain Reactive Technician handles reactive and scheduled service for beverage dispensing equipment. This position maintains an accurate parts inventory on their company-owned vehicle. The Fountain Reactive Technician spends approximately 30% of their time driving a company-owned vehicle, 65% of their time on-site at restaurants and food service establishments, and 5% of their time in the classroom or meetings. Position Responsibilities may include, but not limited to: Calibrate and/or adjust equipment (e.g., check ratio) to meet or exceed performance criteria and maximize business results Maintain tools, equipment, and Company assets in good condition in order to ensure effective response to mechanical or technical problems Provide technical assessment of equipment to determine what components should be repaired or replaced to maximize equipment performance Provide equipment repair services in customer outlets Troubleshoot equipment issues (e.g., dispensing) Provide technical advice for customers, business partners and Company associates in order to teach, provide expertise or validate equipment/parts or processes Contact customers in order to confirm service or orders (e.g., service follow up, equipment service confirmation, parts delivery confirmation, service scheduling) Maintain clean and safe work area Other projects or duties as assigned Qualifications Required Skills and Experience: HS Diploma/GED and 1 to 2 plus years of related experience i.e., working in vending or fountain industry, general construction, electrician, plumbing, auto mechanic, or other mechanical area Diagnostic troubleshooting experience Basic computer skills, including mobile device technology skills Ability to bend, kneel, climb and lift 50 plus pounds Valid driver's license and driving record within MVR policy guidelines Willingness to work flexible hours/shifts including overtime and weekends as needed. For West Coast, hours may be 24/7 depending on the facility This position must pass a post-offer background and drug test Preferred Skills and Experience: Refrigeration, HVAC, Electrical or vocational certification Equipment repair experience Distribution experience Experience with food safety in a restaurant setting Beverage Industry experience Physical Demands and Work Environment : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made. ID 2 Category Field Service/Equipment/Parts Position Type Regular Full-Time Location : Location US-MN-Eagan As an Equal Opportunity Employer, Reyes Holdings companies will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.
Mar 27, 2024
Full time
Overview Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare facilities, schools, convenience stores and supermarkets. We work with iconic brands and exceptional people - because you can't have one without the other. Responsibilities Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Training on 1st shift Monday-Friday 7am, then will bid into a shift Benefits: Union,Medical, Dental, Vision, Retirement, Vacation Hourly Pay Rate: $30.10 If you enjoy our products, you'll really enjoy being a part of our team! Pay Transparency Statement: The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program. Position Summary: The Fountain Reactive Technician handles reactive and scheduled service for beverage dispensing equipment. This position maintains an accurate parts inventory on their company-owned vehicle. The Fountain Reactive Technician spends approximately 30% of their time driving a company-owned vehicle, 65% of their time on-site at restaurants and food service establishments, and 5% of their time in the classroom or meetings. Position Responsibilities may include, but not limited to: Calibrate and/or adjust equipment (e.g., check ratio) to meet or exceed performance criteria and maximize business results Maintain tools, equipment, and Company assets in good condition in order to ensure effective response to mechanical or technical problems Provide technical assessment of equipment to determine what components should be repaired or replaced to maximize equipment performance Provide equipment repair services in customer outlets Troubleshoot equipment issues (e.g., dispensing) Provide technical advice for customers, business partners and Company associates in order to teach, provide expertise or validate equipment/parts or processes Contact customers in order to confirm service or orders (e.g., service follow up, equipment service confirmation, parts delivery confirmation, service scheduling) Maintain clean and safe work area Other projects or duties as assigned Qualifications Required Skills and Experience: HS Diploma/GED and 1 to 2 plus years of related experience i.e., working in vending or fountain industry, general construction, electrician, plumbing, auto mechanic, or other mechanical area Diagnostic troubleshooting experience Basic computer skills, including mobile device technology skills Ability to bend, kneel, climb and lift 50 plus pounds Valid driver's license and driving record within MVR policy guidelines Willingness to work flexible hours/shifts including overtime and weekends as needed. For West Coast, hours may be 24/7 depending on the facility This position must pass a post-offer background and drug test Preferred Skills and Experience: Refrigeration, HVAC, Electrical or vocational certification Equipment repair experience Distribution experience Experience with food safety in a restaurant setting Beverage Industry experience Physical Demands and Work Environment : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made. ID 2 Category Field Service/Equipment/Parts Position Type Regular Full-Time Location : Location US-MN-Eagan As an Equal Opportunity Employer, Reyes Holdings companies will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.
Banquet Chef - Sedona, AZ Resort $50,000 - $55,000 Have you ever dreamed of working in the heart of Sedona, AZ, where natural beauty meets luxury? Imagine a place where the rugged desert landscape creates a stunning backdrop for an award-winning resort. That's the setting you'll find yourself in as the Banquet Chef at this high-end establishment. Our ideal candidate has experience in the hospitality industry, preferably with resort experience. As the Banquet Chef, you will be instrumental in creating memorable dining experiences for our guests. Located in Sedona, AZ, this role offers the chance to work in one of the most beautiful locations in the United States. As a Banquet Chef, your role involves collaborating with our Executive Chef to deliver exceptional food service across our property, all the while operating within our set budget. Here's what you'll be doing: You'll be at the helm of coordinating all hot and cold banquet foods, working closely with the Executive Chef to ensure our quality standards are met. Your keen eye for quality ensures that our banquet foods are the best available. You'll be attending all daily Banquet Event Order (BEO) meetings, communicating any changes in guarantees and food products to the Executive Chef. As a mentor, you'll be shaping the future of culinary arts by coaching and training aspiring Chefs. You'll also have the opportunity to develop your leadership skills at one of the country's top-rated resorts. You'll assist in maintaining an adequate supply of all food items used at the property, planning one or two days ahead of operations for timely product delivery. You'll be in charge of all banquet food operations, ensuring quality and quantity meet our standards. This involves maintaining a strong relationship with Banquet Managers and the rest of the staff. Your skills in cost control, payroll, and menu planning will be put to good use, working alongside the Executive Chef. Lastly, you'll be communicating with the Executive Steward on all banquet equipment needed, ensuring necessary items are in-house a week ahead. What you bring to the table: An associate degree in culinary arts or equivalent apprenticeship. Excellent communication skills. 3 - 5 years of progressive culinary experience in BOH operations. Strong organizational, communication, and motivational/mentorship skills. Proficiency in Microsoft Office (Word and Excel). Ability to stand, walk, use hands to finger, handle, feel, reach with hands and arms, talk, hear, taste, and smell. ServeSafe Sanitation Management certification. Join us and help shape the future of hospitality! Send your resume to Danielle Salerno As part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at and our Privacy Policy can be found at . By clicking to submit your application of interest, we, as Gecko Hospitality, have your consent to communicate with you via SMS text message moving forward.
Mar 27, 2024
Full time
Banquet Chef - Sedona, AZ Resort $50,000 - $55,000 Have you ever dreamed of working in the heart of Sedona, AZ, where natural beauty meets luxury? Imagine a place where the rugged desert landscape creates a stunning backdrop for an award-winning resort. That's the setting you'll find yourself in as the Banquet Chef at this high-end establishment. Our ideal candidate has experience in the hospitality industry, preferably with resort experience. As the Banquet Chef, you will be instrumental in creating memorable dining experiences for our guests. Located in Sedona, AZ, this role offers the chance to work in one of the most beautiful locations in the United States. As a Banquet Chef, your role involves collaborating with our Executive Chef to deliver exceptional food service across our property, all the while operating within our set budget. Here's what you'll be doing: You'll be at the helm of coordinating all hot and cold banquet foods, working closely with the Executive Chef to ensure our quality standards are met. Your keen eye for quality ensures that our banquet foods are the best available. You'll be attending all daily Banquet Event Order (BEO) meetings, communicating any changes in guarantees and food products to the Executive Chef. As a mentor, you'll be shaping the future of culinary arts by coaching and training aspiring Chefs. You'll also have the opportunity to develop your leadership skills at one of the country's top-rated resorts. You'll assist in maintaining an adequate supply of all food items used at the property, planning one or two days ahead of operations for timely product delivery. You'll be in charge of all banquet food operations, ensuring quality and quantity meet our standards. This involves maintaining a strong relationship with Banquet Managers and the rest of the staff. Your skills in cost control, payroll, and menu planning will be put to good use, working alongside the Executive Chef. Lastly, you'll be communicating with the Executive Steward on all banquet equipment needed, ensuring necessary items are in-house a week ahead. What you bring to the table: An associate degree in culinary arts or equivalent apprenticeship. Excellent communication skills. 3 - 5 years of progressive culinary experience in BOH operations. Strong organizational, communication, and motivational/mentorship skills. Proficiency in Microsoft Office (Word and Excel). Ability to stand, walk, use hands to finger, handle, feel, reach with hands and arms, talk, hear, taste, and smell. ServeSafe Sanitation Management certification. Join us and help shape the future of hospitality! Send your resume to Danielle Salerno As part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at and our Privacy Policy can be found at . By clicking to submit your application of interest, we, as Gecko Hospitality, have your consent to communicate with you via SMS text message moving forward.
Pay: $120000 per year - $120000 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Mar 23, 2024
Full time
Pay: $120000 per year - $120000 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Main Responsibilities of a Host: • Taking orders and bagging food and beverages. • Helping guests with menu recommendations. • Providing exceptional customer experience. Host Job Description: Our restaurant is looking for a host with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a host who will treat our guests with attentiveness, patience, and a positive attitude. Host greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant All our hosts are also responsible for handling cash and credit card transactions. To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Delivering checks and collecting bill payments. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience.
Mar 19, 2024
Full time
Main Responsibilities of a Host: • Taking orders and bagging food and beverages. • Helping guests with menu recommendations. • Providing exceptional customer experience. Host Job Description: Our restaurant is looking for a host with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a host who will treat our guests with attentiveness, patience, and a positive attitude. Host greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant All our hosts are also responsible for handling cash and credit card transactions. To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Delivering checks and collecting bill payments. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience.
Job Details Job Location Baltimore MD - Baltimore, MD Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management Description Company: Parking Management Company - PMC Job Title: Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC! Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC. Lead the way, inspire a team, and define exceptional valet service. As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way. About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations. Responsibilities: Lead, motivate, and manage a team of valets, fostering a positive and productive work environment Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations Implement and enforce valet policies and procedures to maintain the highest standards of service quality Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge Address guest concerns and complaints promptly and professionally, ensuring their satisfaction Collaborate with hotel management and other departments to ensure seamless service integration Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions Maintain a safe and secure valet area, adhering to all safety and security protocols Contribute to the development and implementation of strategic initiatives to enhance the valet service This list is not all inclusive Qualifications Qualifications: Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience Proven track record of success in leading, motivating, and developing teams Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines Attention to detail and a commitment to maintaining the highest standards of service quality Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management Use of personal cell phones may be required for work purposes This list is not all inclusive Benefits: Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations Professional development opportunities, including training, conferences, and mentorship programs Why Join PMC: Career Growth: PMC offers continuous growth opportunities. Dynamic Team: Be part of a dynamic and collaborative team environment. Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace. Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. About Parking Management Company (PMC): PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. For more information and to explore our open positions, visit and EEO/ADA: Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Mar 19, 2024
Full time
Job Details Job Location Baltimore MD - Baltimore, MD Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management Description Company: Parking Management Company - PMC Job Title: Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC! Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC. Lead the way, inspire a team, and define exceptional valet service. As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way. About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations. Responsibilities: Lead, motivate, and manage a team of valets, fostering a positive and productive work environment Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations Implement and enforce valet policies and procedures to maintain the highest standards of service quality Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge Address guest concerns and complaints promptly and professionally, ensuring their satisfaction Collaborate with hotel management and other departments to ensure seamless service integration Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions Maintain a safe and secure valet area, adhering to all safety and security protocols Contribute to the development and implementation of strategic initiatives to enhance the valet service This list is not all inclusive Qualifications Qualifications: Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience Proven track record of success in leading, motivating, and developing teams Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines Attention to detail and a commitment to maintaining the highest standards of service quality Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management Use of personal cell phones may be required for work purposes This list is not all inclusive Benefits: Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations Professional development opportunities, including training, conferences, and mentorship programs Why Join PMC: Career Growth: PMC offers continuous growth opportunities. Dynamic Team: Be part of a dynamic and collaborative team environment. Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace. Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. About Parking Management Company (PMC): PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. For more information and to explore our open positions, visit and EEO/ADA: Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintaining an accurate wait when necessary and bidding farewell to all Guests. They are the first and last impression of Maggiano's to our Guests. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Mar 18, 2024
Full time
Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintaining an accurate wait when necessary and bidding farewell to all Guests. They are the first and last impression of Maggiano's to our Guests. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Our Bussers are responsible for assisting the service team in clearing and setting tables as well as ensuring all aspects of professional food service and Guest satisfaction are met. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Mar 12, 2024
Full time
Our Bussers are responsible for assisting the service team in clearing and setting tables as well as ensuring all aspects of professional food service and Guest satisfaction are met. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Job Description - technical product manager - Commerce API Platform () technical product manager - Commerce API Platform ( Job Number: ) Job Posting Job Posting Mar 7, 2024 Job Posting End Date Apr 7, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Pay Range 00 At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. When customers order and pay with the Starbucks mobile app, many cloud-hosted Commerce microservices process their orders. This position contributes to Starbucks success by assuming end-to-end responsibility for the strategic value, reliability, and performance of several cloud-hosted Commerce services. Successful candidates will have experience with cloud-native systems, AWS or Azure, Kubernetes, REST API design, GraphQL. service monitoring and observability, JSON, NoSQL databases such as Cassandra, event streaming with Kafka, Agile processes such as Scrum, and Continuous Integration & Deployment (CI/CD) methodologies. An ability to personally perform acceptance validation and root cause analysis with Postman or similar tools is also important. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, candidates will have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Translates customer experience into technical requirements and product solutions Drives technical solution for large features/technically complex features independently Is technically adept on end-to-end system architecture Responsible for determining business needs, understanding market demands and technical trends, problem solving and proposing solutions Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team Manages product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity Defines product health and performance metrics Creates dashboard/reporting requirements and KPIs to measure product performance Identifies opportunities to improve feature performance and overall product health using data. Measures feature success post deployment and feeds insights back to the team and business partners Interacts directly with business stakeholders to understand business problems Presents options/recommendations clearly and persuasively to support business stakeholder decisions Works with engineering teams to understand, prioritize and document technical and non-functional features Owns effective relationships with engineering teams across Starbucks Technology Identifies and documents technical tradeoffs as well as dependencies and constraints Performs validation of feature against stated goals; facilitates user review/acceptance testing Manages execution and eliminates blocking issues during development Works with cross-functional teams on feature sizing and delivery planning Effective communications of product delivery milestones and progress Basic Qualifications Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience in a related field Skills (minimum skills required): Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years) Demonstrated ability to work with design and engineering to deliver customer facing features (4 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (4 years) Years of experience in specific field or utilizing designated skills (minimum needed to be qualified): 4+ years of industry experience in a technology environment with a record of successfully delivering complex products All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Mar 12, 2024
Full time
Job Description - technical product manager - Commerce API Platform () technical product manager - Commerce API Platform ( Job Number: ) Job Posting Job Posting Mar 7, 2024 Job Posting End Date Apr 7, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Pay Range 00 At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities. When customers order and pay with the Starbucks mobile app, many cloud-hosted Commerce microservices process their orders. This position contributes to Starbucks success by assuming end-to-end responsibility for the strategic value, reliability, and performance of several cloud-hosted Commerce services. Successful candidates will have experience with cloud-native systems, AWS or Azure, Kubernetes, REST API design, GraphQL. service monitoring and observability, JSON, NoSQL databases such as Cassandra, event streaming with Kafka, Agile processes such as Scrum, and Continuous Integration & Deployment (CI/CD) methodologies. An ability to personally perform acceptance validation and root cause analysis with Postman or similar tools is also important. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, candidates will have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Translates customer experience into technical requirements and product solutions Drives technical solution for large features/technically complex features independently Is technically adept on end-to-end system architecture Responsible for determining business needs, understanding market demands and technical trends, problem solving and proposing solutions Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team Manages product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity Defines product health and performance metrics Creates dashboard/reporting requirements and KPIs to measure product performance Identifies opportunities to improve feature performance and overall product health using data. Measures feature success post deployment and feeds insights back to the team and business partners Interacts directly with business stakeholders to understand business problems Presents options/recommendations clearly and persuasively to support business stakeholder decisions Works with engineering teams to understand, prioritize and document technical and non-functional features Owns effective relationships with engineering teams across Starbucks Technology Identifies and documents technical tradeoffs as well as dependencies and constraints Performs validation of feature against stated goals; facilitates user review/acceptance testing Manages execution and eliminates blocking issues during development Works with cross-functional teams on feature sizing and delivery planning Effective communications of product delivery milestones and progress Basic Qualifications Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience in a related field Skills (minimum skills required): Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years) Demonstrated ability to work with design and engineering to deliver customer facing features (4 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (4 years) Years of experience in specific field or utilizing designated skills (minimum needed to be qualified): 4+ years of industry experience in a technology environment with a record of successfully delivering complex products All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Responsible for providing outstanding customer service to guests by greeting, delivering food, and bussing while using service initiatives. About Us: Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. Previous cash handling/customer service experience preferred. Qualifications: Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Mar 08, 2024
Full time
Responsible for providing outstanding customer service to guests by greeting, delivering food, and bussing while using service initiatives. About Us: Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. Previous cash handling/customer service experience preferred. Qualifications: Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Come join awinning team Harrah'sPhiladelphia Casino and Racetrack has been ranked in the Top 10Work Places by four years in a row and was the Number 1 Top Work Place in thePhiladelphia area for 2016 Our award winning team is on a mission to inspire grownups to playand we want you to come join the fun. With over 100,000 square feet of non-stopgaming action, the casino features over 2,400 slots machines, live racingoverlooking the Delaware River, 6 restaurants, and live entertainment Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests.Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Meets expected service delivery times as defined by departments service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Possess knowledge of Cantonese-style cooking techniques and recipes. Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner. Responsible for checking and ensuring an adequate supply of foods & seasonings at work station. Recognizes and corrects any product discrepancies and variations in quality, standards and specifications. Effectively coaches and assists other Cooks and Cook Intermediates in food product preparation Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity. Broil, saute, steam, fry, poach, grill and prepare any and all foods needed for the guests orders. Prepares desserts, entrees, soups, and other foods of medium complexity according to directions. Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides. Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures. Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment. Follows safety rules and keeps work area clean & orderly. Maintains and rotates dated food stock. Breaks down workstations, cleans & restocks. Maintains a clean and sanitary work environment as required by the Delaware County Health Department. Opens food service outlets in a timely fashion as instructed. Must be able to work various shifts and hours to include holidays and weekends. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:High school diploma or equivalent; Culinary Arts education preferred. Minimum of three years of restaurant cook experience required. Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position.Literacy and fluency in Cantonese preferred Demonstrates Cantonese-style wok cooking and knowledge in Cantonese sauces, spices, and thickening agentsAbility to correctly lift and transport objects weighing up to 50 lbs.Ability to work a minimum of 8 hours with appropriate mobility and enduranceAbility to work flexible time periods as required of a cook in a casino environmentAbility to recognize different cooking oils and their cooking temperaturesAbility to use knives, other hand-held instruments and other food preparation equipmentMust have a sense of urgency to serve customers properlyAbility to portion, prepare and present meat, poultry and fishAdditional skills required for Cantonese-style cookingAbility to perform all duties of Specialty Cook IntermediateMust be able to obtain and maintain PA Harness license. Physical / Mental Demands: Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills.Must be fluent and literate in English. Must present a well-groomed appearance.Must be able to respond calmly and make rational decisions when required.Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Theperks are countless here at Harrah's Philadelphia Casino and Racetrack Benefit Options: Medical, Dental, Vision, Life Insurance, 401K FREE 24/7 Employee Cafeteria Free Parking for all employees Septa Public transportation drops riders off directly on property Employee Bonus Program Internal Promotion Opportunities Value in Diversity Excelling in Communication to ALL Employees Tuition Reimbursement program Stick with Harrah's, and you can go places. Just climb aboard the mostprogressive career building system in the industry and hold on as CaesarsEntertainment helps you get where you want to be. With programs such as tuitionreimbursement, Exploring Supervisory Opportunities, and the company-wideinternal job posting system, you'll have every opportunity to turn your job atHarrah's into something more. CaesarsEntertainment, Inc. is an Equal Employment Opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,national origin, gender, age, religion, disability, sexual orientation, veteranstatus, or marital status.
Mar 02, 2024
Full time
Come join awinning team Harrah'sPhiladelphia Casino and Racetrack has been ranked in the Top 10Work Places by four years in a row and was the Number 1 Top Work Place in thePhiladelphia area for 2016 Our award winning team is on a mission to inspire grownups to playand we want you to come join the fun. With over 100,000 square feet of non-stopgaming action, the casino features over 2,400 slots machines, live racingoverlooking the Delaware River, 6 restaurants, and live entertainment Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests.Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Meets expected service delivery times as defined by departments service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Possess knowledge of Cantonese-style cooking techniques and recipes. Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner. Responsible for checking and ensuring an adequate supply of foods & seasonings at work station. Recognizes and corrects any product discrepancies and variations in quality, standards and specifications. Effectively coaches and assists other Cooks and Cook Intermediates in food product preparation Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity. Broil, saute, steam, fry, poach, grill and prepare any and all foods needed for the guests orders. Prepares desserts, entrees, soups, and other foods of medium complexity according to directions. Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides. Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures. Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment. Follows safety rules and keeps work area clean & orderly. Maintains and rotates dated food stock. Breaks down workstations, cleans & restocks. Maintains a clean and sanitary work environment as required by the Delaware County Health Department. Opens food service outlets in a timely fashion as instructed. Must be able to work various shifts and hours to include holidays and weekends. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications:High school diploma or equivalent; Culinary Arts education preferred. Minimum of three years of restaurant cook experience required. Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position.Literacy and fluency in Cantonese preferred Demonstrates Cantonese-style wok cooking and knowledge in Cantonese sauces, spices, and thickening agentsAbility to correctly lift and transport objects weighing up to 50 lbs.Ability to work a minimum of 8 hours with appropriate mobility and enduranceAbility to work flexible time periods as required of a cook in a casino environmentAbility to recognize different cooking oils and their cooking temperaturesAbility to use knives, other hand-held instruments and other food preparation equipmentMust have a sense of urgency to serve customers properlyAbility to portion, prepare and present meat, poultry and fishAdditional skills required for Cantonese-style cookingAbility to perform all duties of Specialty Cook IntermediateMust be able to obtain and maintain PA Harness license. Physical / Mental Demands: Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills.Must be fluent and literate in English. Must present a well-groomed appearance.Must be able to respond calmly and make rational decisions when required.Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Theperks are countless here at Harrah's Philadelphia Casino and Racetrack Benefit Options: Medical, Dental, Vision, Life Insurance, 401K FREE 24/7 Employee Cafeteria Free Parking for all employees Septa Public transportation drops riders off directly on property Employee Bonus Program Internal Promotion Opportunities Value in Diversity Excelling in Communication to ALL Employees Tuition Reimbursement program Stick with Harrah's, and you can go places. Just climb aboard the mostprogressive career building system in the industry and hold on as CaesarsEntertainment helps you get where you want to be. With programs such as tuitionreimbursement, Exploring Supervisory Opportunities, and the company-wideinternal job posting system, you'll have every opportunity to turn your job atHarrah's into something more. CaesarsEntertainment, Inc. is an Equal Employment Opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,national origin, gender, age, religion, disability, sexual orientation, veteranstatus, or marital status.
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. Maintains all equipment in proper fashion. Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures Adheres to regulatory, safety, departmental and company policies. Resolves service problems according to guidelines. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Provides fast, friendly, professional and responsive customer service to guests. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Ability to respond calmly and maintain composure in high volume, stressful situations. Must be able to perform multiple tasks simultaneously. Must be a team player. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Mar 02, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. Maintains all equipment in proper fashion. Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures Adheres to regulatory, safety, departmental and company policies. Resolves service problems according to guidelines. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Provides fast, friendly, professional and responsive customer service to guests. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Ability to respond calmly and maintain composure in high volume, stressful situations. Must be able to perform multiple tasks simultaneously. Must be a team player. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.