Chick-fil-A
San Juan, Texas
Overview NoticeAll applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of Participants, based on the available, optional resources, will be a factor in our selection decisions.Additional Position DetailsLeadership Development Program Webpage We are currently filling positions for July and October 2024 start dates, and the interview process typically takes 90-120 days. Job Overview The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP's vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. As Grand Opening Supervisor, an LDP Participant's main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business. As Interim Manager, an LDP Participant's main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP. Responsibilities Grand Opening Supervisor Responsibilities: Recruit, select and schedule Grand Opening Trainers employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s) Supervise Grand Opening Trainers, including performance management, and ensure they understand and train Operator's and restaurant leaders to Chick-fil-A brand standards and operational functions affecting brand standards Oversee and manage Grand Opening budget, including labor, travel, meals and entertainment Support Grand Opening process by consulting with the Operator on planning strategy and execution of the Operator's vision for their individual business and Create Raving Fans Strategy Consult with the Operator on brand standards and operational issues affecting brand standards, such as their business plans, sales generation, vendor strategy, and maximizing their restaurant layout Partner with Grand Opening Marketing Team to execute and provide operational support for all PR and Marketing activations Consult with Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results and advise on corrective measures as appropriate Forecast sales and consult with Operators on inventory levels Consult with Operators regarding optional resources and tools available to ensure consistency with brand standards, including Pathway Provide consultation on Operators' set up of Restaurant with necessary equipment, smallwares, and office items to ensure food safety, food quality and quick service Support and advise Operators on back office systems Create an exit strategy for the Grand Opening support team to ensure minimal impact to brand standards and guest experience once departed Interim Manager Responsibilities: Manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management Develop and implement plan for training Team Members to Pathway standards Conduct Team Member performance reviews and create performance management plans Create role clarity and clear communication amongst the team Develop processes and procedures to ensure compliance with all employment laws Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities Evaluate Restaurant vendor performance and make any necessary changes in vendor relationship Ensure inventory levels are appropriate for specific Restaurant needs Implement and oversee inventory and ordering process, and train Team Member(s) on the relevant process(es) Identify and solve bottlenecks in the business, including innovating ways to maximize throughput Analyze data, including End of Month package, to make optimal business decisions for the purpose of maximizing Restaurant's financial return Ensure Restaurant readiness and smooth transition of Restaurant to incoming Operator Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Bachelor's Degree or 5 years of leadership experience Ability to work independently with minimal oversight Keen business judgement and sound decision-making skills Experience working with and leading teams Problem solving and analytical skills Ability to provide clear and consistent feedback Ability to manage conflict in a respectful and timely manner Promptly takes responsibility and action as needed Listens effectively; seeks to understand Curious about the needs of those around them Quickly establishes rapport and inspires others Communicates clearly and concisely Physcial Requirements: Ability to work in a fast-paced restaurant environment Willing to travel 100 percent of the time Availability to work on weekends Minimum Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Major/Concentration All Majors/Concentrations
Overview NoticeAll applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of Participants, based on the available, optional resources, will be a factor in our selection decisions.Additional Position DetailsLeadership Development Program Webpage We are currently filling positions for July and October 2024 start dates, and the interview process typically takes 90-120 days. Job Overview The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP's vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. As Grand Opening Supervisor, an LDP Participant's main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business. As Interim Manager, an LDP Participant's main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP. Responsibilities Grand Opening Supervisor Responsibilities: Recruit, select and schedule Grand Opening Trainers employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s) Supervise Grand Opening Trainers, including performance management, and ensure they understand and train Operator's and restaurant leaders to Chick-fil-A brand standards and operational functions affecting brand standards Oversee and manage Grand Opening budget, including labor, travel, meals and entertainment Support Grand Opening process by consulting with the Operator on planning strategy and execution of the Operator's vision for their individual business and Create Raving Fans Strategy Consult with the Operator on brand standards and operational issues affecting brand standards, such as their business plans, sales generation, vendor strategy, and maximizing their restaurant layout Partner with Grand Opening Marketing Team to execute and provide operational support for all PR and Marketing activations Consult with Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results and advise on corrective measures as appropriate Forecast sales and consult with Operators on inventory levels Consult with Operators regarding optional resources and tools available to ensure consistency with brand standards, including Pathway Provide consultation on Operators' set up of Restaurant with necessary equipment, smallwares, and office items to ensure food safety, food quality and quick service Support and advise Operators on back office systems Create an exit strategy for the Grand Opening support team to ensure minimal impact to brand standards and guest experience once departed Interim Manager Responsibilities: Manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management Develop and implement plan for training Team Members to Pathway standards Conduct Team Member performance reviews and create performance management plans Create role clarity and clear communication amongst the team Develop processes and procedures to ensure compliance with all employment laws Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities Evaluate Restaurant vendor performance and make any necessary changes in vendor relationship Ensure inventory levels are appropriate for specific Restaurant needs Implement and oversee inventory and ordering process, and train Team Member(s) on the relevant process(es) Identify and solve bottlenecks in the business, including innovating ways to maximize throughput Analyze data, including End of Month package, to make optimal business decisions for the purpose of maximizing Restaurant's financial return Ensure Restaurant readiness and smooth transition of Restaurant to incoming Operator Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Bachelor's Degree or 5 years of leadership experience Ability to work independently with minimal oversight Keen business judgement and sound decision-making skills Experience working with and leading teams Problem solving and analytical skills Ability to provide clear and consistent feedback Ability to manage conflict in a respectful and timely manner Promptly takes responsibility and action as needed Listens effectively; seeks to understand Curious about the needs of those around them Quickly establishes rapport and inspires others Communicates clearly and concisely Physcial Requirements: Ability to work in a fast-paced restaurant environment Willing to travel 100 percent of the time Availability to work on weekends Minimum Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Major/Concentration All Majors/Concentrations
New York City, NY
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live. As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others. Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are: 1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a "response-ready" organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods 3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness 4) Reduce black maternal mortality and make New York a model city for women's health 5) Mobilize against and combat the health impacts of climate change Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes. PROGRAM AND JOB DESCRIPTION: The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. This includes hazards related to food safety wherever meals are served to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers and soup kitchens, firsthand and second-hand smoke for all places of employment and public spaces. BFSCS also monitors compliance with regulations in other facilities, such as tattoo parlors, correctional facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Performing limited inspections of food service establishments, commercial establishments, and places of employment to determine compliance with permit and certificate requirements of the New York City Health Code, and other regulations, where applicable. Enforcing provisions of Smoke-Free Air Act, Tobacco Product Regulation Act, and other tobacco free related regulations aim at creating a smoke-free environment and reducing access of tobacco products to minors. Reviewing menu and menu boards to observe compliance with nutritional requirements aid at reducing and combating chronic diseases and obesity. Preparing and serving court summonses when specific violations of applicable City, State laws and regulations are found. Testifying at Office of Trials and Hearings, and other courts when required. Traveling throughout the five boroughs using mass transit. IMPORTANT NOTES TO ALL CANDIDATES: Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as: A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license. Proof of Education according to the education requirements of the civil service title. Current Resume Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone) Additional documentation may be required to evaluate your qualification as outlined in this posting's "Minimum Qualification Requirements" section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses. If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card. LOAN FORGIVENESS As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF. "FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL" NOTE: This position MAY be eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. Minimum Qualifications 1. An Associate Degree or 60 credits from an accredited college with at least twelve credits in the physical or biological sciences; or 2.High School graduation or its equivalent, plus three (3) years of satisfactory, full-time paid experience conducting environmental health inspections; or 3. Education and/or experience which is equivalent to "1" or "2". However, all candidates must possess a high school diploma or its equivalent. Preferred Skills The position draws on technical and scientific skills, as well as effective communication skills. Candidates should have excellent verbal, written, interpersonal and organizational skills as well as computer skills. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live. As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others. Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are: 1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a "response-ready" organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods 3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness 4) Reduce black maternal mortality and make New York a model city for women's health 5) Mobilize against and combat the health impacts of climate change Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes. PROGRAM AND JOB DESCRIPTION: The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. This includes hazards related to food safety wherever meals are served to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers and soup kitchens, firsthand and second-hand smoke for all places of employment and public spaces. BFSCS also monitors compliance with regulations in other facilities, such as tattoo parlors, correctional facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Performing limited inspections of food service establishments, commercial establishments, and places of employment to determine compliance with permit and certificate requirements of the New York City Health Code, and other regulations, where applicable. Enforcing provisions of Smoke-Free Air Act, Tobacco Product Regulation Act, and other tobacco free related regulations aim at creating a smoke-free environment and reducing access of tobacco products to minors. Reviewing menu and menu boards to observe compliance with nutritional requirements aid at reducing and combating chronic diseases and obesity. Preparing and serving court summonses when specific violations of applicable City, State laws and regulations are found. Testifying at Office of Trials and Hearings, and other courts when required. Traveling throughout the five boroughs using mass transit. IMPORTANT NOTES TO ALL CANDIDATES: Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as: A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license. Proof of Education according to the education requirements of the civil service title. Current Resume Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone) Additional documentation may be required to evaluate your qualification as outlined in this posting's "Minimum Qualification Requirements" section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses. If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card. LOAN FORGIVENESS As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF. "FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL" NOTE: This position MAY be eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. Minimum Qualifications 1. An Associate Degree or 60 credits from an accredited college with at least twelve credits in the physical or biological sciences; or 2.High School graduation or its equivalent, plus three (3) years of satisfactory, full-time paid experience conducting environmental health inspections; or 3. Education and/or experience which is equivalent to "1" or "2". However, all candidates must possess a high school diploma or its equivalent. Preferred Skills The position draws on technical and scientific skills, as well as effective communication skills. Candidates should have excellent verbal, written, interpersonal and organizational skills as well as computer skills. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.