Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Apr 25, 2024
Full time
Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
We are looking for a FLOOR MANAGER to join our FOH team The FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for "the biz" Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Apr 25, 2024
Full time
We are looking for a FLOOR MANAGER to join our FOH team The FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for "the biz" Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Working with the General Manager, some of your responsibilities will include: • Role modelling hospitality to our guests and team members • Communicating and connecting with guests to ensure satisfaction at an exceptional level • Implement initiatives to increase sales and increase profit • Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions • Assist in developing Supervisors • Oversee all front-of-house leader areas to ensure success Key Requirements • Leadership experience in a full-service restaurant or bar • Proven leadership skills: desire to develop and motivate the people around you to always be their best • Energetic and positive • Strong patience and communication skills • Drive for continuous improvement • Committed to being inclusive and embracing diversity • Experience in leadership development an asset • Must have restaurant Management experience Opportunities With our company, you will have the chance to: • Gain valuable leadership skills and experience • Grow your career in our rapidly expanding company • Cultivate your own development by working with senior leaders • Attend leadership development seminars and conferences • Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Apr 25, 2024
Full time
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Working with the General Manager, some of your responsibilities will include: • Role modelling hospitality to our guests and team members • Communicating and connecting with guests to ensure satisfaction at an exceptional level • Implement initiatives to increase sales and increase profit • Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions • Assist in developing Supervisors • Oversee all front-of-house leader areas to ensure success Key Requirements • Leadership experience in a full-service restaurant or bar • Proven leadership skills: desire to develop and motivate the people around you to always be their best • Energetic and positive • Strong patience and communication skills • Drive for continuous improvement • Committed to being inclusive and embracing diversity • Experience in leadership development an asset • Must have restaurant Management experience Opportunities With our company, you will have the chance to: • Gain valuable leadership skills and experience • Grow your career in our rapidly expanding company • Cultivate your own development by working with senior leaders • Attend leadership development seminars and conferences • Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Essential Duties and responsibilities Key Responsibilities (This list is not intended to be all-inclusive and other duties may be assigned): Designated backup: Supplier Quality Senior Specialist Lead the execution of a risk based raw material supplier partner qualification and monitoring program. Assure the completion of food safety and quality risk assessments and audits of raw material suppliers for qualification of new and management of existing suppliers. Conduct on-going supplier capability assessments to verify supplier's performance. Provide directions to suppliers to drive continuous improvement on quality systems based on findings and observations from audit reports, consumer complaints, non-conformances and market data. Assure the effectiveness of the corrective and preventative action process within the framework of HLF Supplier Expectations Manual. Track and follow-up on non-conformance issues with respective suppliers for corrective actions, prevention plans and continuous improvement. Successfully engage with cross-functional teams such as Product Development and Procurement, towards selection and management of suppliers. Improve upon document requirements and continuously review relevancy and compliance of expectations. Requests/Reviews supplier's documentation (ex: process flows, specifications). Develops technical expertise to drive continuous improvement with the suppliers for identified gaps in documentation and/or programs. Validates specifications for quality and food safety attributes ensuring end to end alignment with finished product and customer specifications. Support the implementation and maintenance of an electronic portal solution for the electronic and efficient capturing and management of supplier compliance records. Leads and manages the implementation of vendor inspection. Complete initial and routine quality and food safety audits of suppliers. Manage the corrective action process. Establish and maintain strong relationships and partnerships with supply partners. Assures compliance of global supply partners and their products with all local, state and federal regulations in the US and Canada. Proactively work & develop processes to prevent recalls, withdraws & loss of customers due to quality concerns resulting from international raw material suppliers. Ensures the hiring, training and onboarding of new quality technicians. Establishes, updates and maintains inspection procedures and records. Manages the execution of the daily inspection and analysis process coordinating team in order to support the priorities of the business. Identify and secure any non-conforming raw materials. Manage the hold and disposition process for quarantined material ensuring timely closure and resolution. Partners with procurement on non-conforming material, supports and coordinates investigations as required with suppliers. Support the inspection and verification of co-manufactured/co-packed product as outlined. Leads the implementation and maintenance of good laboratory practices. Continue Improvement Monitor and report on supplier KPIs. Ensure all consumer and customer complaint incidence are reported to supply partners and are thoroughly investigated and resolved. Ensure the management of a strong supplier corrective action program. Provide regular and structured feedback to stakeholders on supplier performance (complaints, non-conformance etc.). Leadership: Ability to lead Quality team to provide exceptional service to internal and external stakeholders, upholding High Liner's quality and food safety standards. Coach, develop, and mentor team members to achieve personal growth and success while making meaningful contributions to the success of the Quality team and High Liner Foods. Manages performance expectations including daily accountabilities, annual goals and annual performance reviews. Develops new training programs to support the ongoing development of team members. Ensures the allocation and retention of department headcount; seamlessly manages vacation times and gaps in coverage. Qualifications All qualifications must comply with state/provincial human rights legislation. Qualifications include: Bachelor's Degree (Food Science or technical degree preferred but not required). 5-7 years of experience working in a quality/food safety role within food industry. HACCP/GFSI/PCQI/FSVP/ Auditing experience. Strong interpersonal skills as this position is the face of High Liner Foods to our supplier partners. Ability to work independently and in a team environment. Ability to manage and resolve conflict in a positive way. Good organizational and record keeping skills. Strong analytical problem-solving skills, results driven. Passionate, self-starter with realistic and practical approach to Food Safety execution; strong commitment to High Liner Quality. Strong personal computer skills including experience with specification management systems, inventory management systems, training systems, Microsoft programs. What's in it for you? Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await. Competitive Salary Heath, dental & vision coverage Pay for performance incentives Employee & Family assistance programs Wellness Programs Retirement Planning Supplemental Parental Leaves Disability Support Family friendly Flex policies & Summer hours Volunteer hours Learning and mentorship opportunities Safety focused work environment
Apr 25, 2024
Full time
Essential Duties and responsibilities Key Responsibilities (This list is not intended to be all-inclusive and other duties may be assigned): Designated backup: Supplier Quality Senior Specialist Lead the execution of a risk based raw material supplier partner qualification and monitoring program. Assure the completion of food safety and quality risk assessments and audits of raw material suppliers for qualification of new and management of existing suppliers. Conduct on-going supplier capability assessments to verify supplier's performance. Provide directions to suppliers to drive continuous improvement on quality systems based on findings and observations from audit reports, consumer complaints, non-conformances and market data. Assure the effectiveness of the corrective and preventative action process within the framework of HLF Supplier Expectations Manual. Track and follow-up on non-conformance issues with respective suppliers for corrective actions, prevention plans and continuous improvement. Successfully engage with cross-functional teams such as Product Development and Procurement, towards selection and management of suppliers. Improve upon document requirements and continuously review relevancy and compliance of expectations. Requests/Reviews supplier's documentation (ex: process flows, specifications). Develops technical expertise to drive continuous improvement with the suppliers for identified gaps in documentation and/or programs. Validates specifications for quality and food safety attributes ensuring end to end alignment with finished product and customer specifications. Support the implementation and maintenance of an electronic portal solution for the electronic and efficient capturing and management of supplier compliance records. Leads and manages the implementation of vendor inspection. Complete initial and routine quality and food safety audits of suppliers. Manage the corrective action process. Establish and maintain strong relationships and partnerships with supply partners. Assures compliance of global supply partners and their products with all local, state and federal regulations in the US and Canada. Proactively work & develop processes to prevent recalls, withdraws & loss of customers due to quality concerns resulting from international raw material suppliers. Ensures the hiring, training and onboarding of new quality technicians. Establishes, updates and maintains inspection procedures and records. Manages the execution of the daily inspection and analysis process coordinating team in order to support the priorities of the business. Identify and secure any non-conforming raw materials. Manage the hold and disposition process for quarantined material ensuring timely closure and resolution. Partners with procurement on non-conforming material, supports and coordinates investigations as required with suppliers. Support the inspection and verification of co-manufactured/co-packed product as outlined. Leads the implementation and maintenance of good laboratory practices. Continue Improvement Monitor and report on supplier KPIs. Ensure all consumer and customer complaint incidence are reported to supply partners and are thoroughly investigated and resolved. Ensure the management of a strong supplier corrective action program. Provide regular and structured feedback to stakeholders on supplier performance (complaints, non-conformance etc.). Leadership: Ability to lead Quality team to provide exceptional service to internal and external stakeholders, upholding High Liner's quality and food safety standards. Coach, develop, and mentor team members to achieve personal growth and success while making meaningful contributions to the success of the Quality team and High Liner Foods. Manages performance expectations including daily accountabilities, annual goals and annual performance reviews. Develops new training programs to support the ongoing development of team members. Ensures the allocation and retention of department headcount; seamlessly manages vacation times and gaps in coverage. Qualifications All qualifications must comply with state/provincial human rights legislation. Qualifications include: Bachelor's Degree (Food Science or technical degree preferred but not required). 5-7 years of experience working in a quality/food safety role within food industry. HACCP/GFSI/PCQI/FSVP/ Auditing experience. Strong interpersonal skills as this position is the face of High Liner Foods to our supplier partners. Ability to work independently and in a team environment. Ability to manage and resolve conflict in a positive way. Good organizational and record keeping skills. Strong analytical problem-solving skills, results driven. Passionate, self-starter with realistic and practical approach to Food Safety execution; strong commitment to High Liner Quality. Strong personal computer skills including experience with specification management systems, inventory management systems, training systems, Microsoft programs. What's in it for you? Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await. Competitive Salary Heath, dental & vision coverage Pay for performance incentives Employee & Family assistance programs Wellness Programs Retirement Planning Supplemental Parental Leaves Disability Support Family friendly Flex policies & Summer hours Volunteer hours Learning and mentorship opportunities Safety focused work environment
Additional Information Full Time, Weekend Availability, Smart Serve Job Number Job Category Food and Beverage & Culinary Location Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 24, 2024
Full time
Additional Information Full Time, Weekend Availability, Smart Serve Job Number Job Category Food and Beverage & Culinary Location Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Assisting the Restaurant Manager in overseeing daily restaurant operations - Supervise and train restaurant staff to ensure high-quality customer service - Ensure customer satisfaction and address customer complaints - Develop and implement strategies to improve sales and profitability - Maintain high standards of food quality and service - Monitor inventory and order supplies as needed - Assist with menu development and pricing decisions - Ensuring compliance with health, safety and sanitation regulations - Perform other duties as assigned by the Restaurant Manager
Apr 21, 2024
- Assisting the Restaurant Manager in overseeing daily restaurant operations - Supervise and train restaurant staff to ensure high-quality customer service - Ensure customer satisfaction and address customer complaints - Develop and implement strategies to improve sales and profitability - Maintain high standards of food quality and service - Monitor inventory and order supplies as needed - Assist with menu development and pricing decisions - Ensuring compliance with health, safety and sanitation regulations - Perform other duties as assigned by the Restaurant Manager
Aux Trois Moulins Motel & Restaurant/Riverside Motel/chapleau In
Alban, Ontario (ON)
Work location: 154 Martel Rd, Chapleau, ON P0M 1K0 Title of position: 1 Hotel Assistant Manager NOC Code: 60031 Terms of employment: Full time, permanent employment Company Overview: Join our team at Aux Trois Moulins Motel, a distinguished establishment committed to providing exceptional hospitality experiences. We are seeking a highly motivated and experienced individual to fill the role of Hotel Assistant Manager. If you thrive in a dynamic and customer-focused environment, we invite you to be a part of our dedicated team. Job Overview: As a Hotel Assistant Manager, your pivotal role will contribute to seamless day-to-day operations, encompassing planning, organizing, directing, controlling, and evaluating operations within our accommodation establishment. You will play a key part in maintaining top-notch service standards, ensuring guest satisfaction, and optimizing overall hotel efficiency. Key Duties & Responsibilities: Oversee and supervise the activities of all hotel employees, ensuring strict adherence to established standards of excellence and company policies. Actively coach, train, and guide employees, cultivating a culture of continuous improvement within the team. Monitor and enhance the performance of team members across all departments during shifts. Uphold a professional and service-oriented environment throughout the hotel, ensuring a high-quality experience for guests. Skillfully negotiate with suppliers to secure materials and supplies, contributing to the overall efficiency of hotel operations. Take charge as the manager on duty, addressing complaints, solving problems, managing disturbances, handling special requests, and resolving any emerging issues. Efficiently manage work schedules in all departments, overseeing task assignments to ensure optimal performance. Coordinate activities with other departments to maintain a cohesive and collaborative work environment. Skills Requirements: Possession of a university degree or college diploma in hotel management or a related field is an asset. Minimum of 01 year's experience required in a leadership role within the hospitality industry. Must have strong communication skills. Ability to quickly build relationships, influence, and collaborate with internal and external stakeholders. Self-motivated with robust interpersonal and presentation skills. Strong attention to detail and coordinator skills, coupled with effective time management and organization. Computer knowledge and experience in MS Office programs are essential for successful job performance. Wages: $40/hr based on 40 hrs a week, in person Location of work: 154 Martel Rd, Chapleau, ON P0M 1K0 Language: Must be fluent in English Contact Information: Apply by email at and indicate in the subject line that you are applying for Hotel Assistant Manager. We thank your interest in our company, but only selected candidates will be contacted.
Apr 21, 2024
Work location: 154 Martel Rd, Chapleau, ON P0M 1K0 Title of position: 1 Hotel Assistant Manager NOC Code: 60031 Terms of employment: Full time, permanent employment Company Overview: Join our team at Aux Trois Moulins Motel, a distinguished establishment committed to providing exceptional hospitality experiences. We are seeking a highly motivated and experienced individual to fill the role of Hotel Assistant Manager. If you thrive in a dynamic and customer-focused environment, we invite you to be a part of our dedicated team. Job Overview: As a Hotel Assistant Manager, your pivotal role will contribute to seamless day-to-day operations, encompassing planning, organizing, directing, controlling, and evaluating operations within our accommodation establishment. You will play a key part in maintaining top-notch service standards, ensuring guest satisfaction, and optimizing overall hotel efficiency. Key Duties & Responsibilities: Oversee and supervise the activities of all hotel employees, ensuring strict adherence to established standards of excellence and company policies. Actively coach, train, and guide employees, cultivating a culture of continuous improvement within the team. Monitor and enhance the performance of team members across all departments during shifts. Uphold a professional and service-oriented environment throughout the hotel, ensuring a high-quality experience for guests. Skillfully negotiate with suppliers to secure materials and supplies, contributing to the overall efficiency of hotel operations. Take charge as the manager on duty, addressing complaints, solving problems, managing disturbances, handling special requests, and resolving any emerging issues. Efficiently manage work schedules in all departments, overseeing task assignments to ensure optimal performance. Coordinate activities with other departments to maintain a cohesive and collaborative work environment. Skills Requirements: Possession of a university degree or college diploma in hotel management or a related field is an asset. Minimum of 01 year's experience required in a leadership role within the hospitality industry. Must have strong communication skills. Ability to quickly build relationships, influence, and collaborate with internal and external stakeholders. Self-motivated with robust interpersonal and presentation skills. Strong attention to detail and coordinator skills, coupled with effective time management and organization. Computer knowledge and experience in MS Office programs are essential for successful job performance. Wages: $40/hr based on 40 hrs a week, in person Location of work: 154 Martel Rd, Chapleau, ON P0M 1K0 Language: Must be fluent in English Contact Information: Apply by email at and indicate in the subject line that you are applying for Hotel Assistant Manager. We thank your interest in our company, but only selected candidates will be contacted.
Posted 9 days ago Description Blind Tiger Burlington in Burlington, VT is seeking a General Manager to join our team. As a bustling hub of creativity and innovation, our establishment thrives on our passion for delivering exceptional experiences to our guests. We are dedicated to fostering a vibrant work environment where team members are valued and supported. The General Manager role at Blind Tiger Burlington is a unique opportunity to lead and inspire a talented team while overseeing the day-to-day operations of our establishment. With a competitive annual salary range of $55,000 - $65,000 plus free onsite housing and semi-annual bonuses, this position offers a chance to make a significant impact in the heart of Burlington. Responsibilities Comply with all Lark Hotels policies, procedures, and SOPs Develop and maintain the annual Business Plan which includes an Operating Budget, Staffing Plan, Marketing Plan, and Capital Budget Effectively manage all expense areas while maintaining appropriate internal controls for cash and inventories Lead the hotel in achieving high-performance levels in service and profitability Manage and nurture relationships/expectations between the owner, management company, and the hotel Develop and maintain relationships with key hotel accounts Hold self and others accountable for achieving results Create a culture that promotes high employee morale and performance Provide strong leadership, motivate staff to reflect a high level of enthusiasm and guest satisfaction Establish, measure, and monitor clearly defined goals and incentive plans for department heads Respond to guest/employee concerns or complaints in a timely, courteous, and effective manner Interview, select, train, and orient employees per Lark's process and procedures Partner with Department Managers in setting and adjusting the rates of pay and status for direct reports (i.e. Full-Time, Part-Time, etc.) Effectively coach, motivate, lead, and resolve employee concerns by timely communicating ongoing positive and constructive feedback Conduct 90-day Performance Reviews of Department Managers by providing both positive and constructive feedback Meet or exceed targeted payroll standards (maintain and monitor an effective system for managing payroll) Biweekly review of "ACA Reporting" to monitor average hours worked Review and maintain timely and accurate "status" of employees for benefit plans, i.e. Full Time, Part Time and Terminations Ensure staff and assignment of daily duties meet hotel needs while effectively controlling payroll Complete weekly payroll processing Embrace change, innovation, and creativity Ensure all new employees receive a safety orientation and safety training prior to starting their hotel job duties. In the event of a vacant department manager position, either personally conduct the orientation and training for that department, or specifically delegate this responsibility to another manager Plan and preside at regular Department Manager and hotel staff meetings to foster open lines of communication Use meetings, memos, or bulletins to keep staff informed of hotel events, policies, etc. Identify and communicate maintenance issues Ensure the property is clean and well-maintained Qualifications 2+ years of experience in hotel management Strong educational background in related field Demonstrated competency in property management Excellent interpersonal communication skills Have a culinary passion Must be able to live on-site in provided housing Ability to identify issues, collect and analyze information to understand the problem, and effectively resolve it. Identify, recommend, and implement best practices Ability to communicate effectively both verbally and in writing. (Strong writing skills - spelling, punctuation, grammar.) Proficiency in computer technology, i.e., Microsoft Office and Google Suite. Proficient in operating general office equipment Compensation $55,000 - $65,000 yearly About Blind Tiger Burlington All the grandeur of a country mansion nestled within one of Vermont's cultural hubs - Welcome to Burlington, VT and the Blind Tiger. Located in the picturesque Hill District of Burlington, our family-owned and operated bed and breakfast offers your choice of 14 guest rooms as the perfect recipe for relaxation. Traveling for business, visiting Champlain College or the University of Vermont, or escaping for a romantic getaway we've got you covered with all the modern amenities.
Apr 20, 2024
Full time
Posted 9 days ago Description Blind Tiger Burlington in Burlington, VT is seeking a General Manager to join our team. As a bustling hub of creativity and innovation, our establishment thrives on our passion for delivering exceptional experiences to our guests. We are dedicated to fostering a vibrant work environment where team members are valued and supported. The General Manager role at Blind Tiger Burlington is a unique opportunity to lead and inspire a talented team while overseeing the day-to-day operations of our establishment. With a competitive annual salary range of $55,000 - $65,000 plus free onsite housing and semi-annual bonuses, this position offers a chance to make a significant impact in the heart of Burlington. Responsibilities Comply with all Lark Hotels policies, procedures, and SOPs Develop and maintain the annual Business Plan which includes an Operating Budget, Staffing Plan, Marketing Plan, and Capital Budget Effectively manage all expense areas while maintaining appropriate internal controls for cash and inventories Lead the hotel in achieving high-performance levels in service and profitability Manage and nurture relationships/expectations between the owner, management company, and the hotel Develop and maintain relationships with key hotel accounts Hold self and others accountable for achieving results Create a culture that promotes high employee morale and performance Provide strong leadership, motivate staff to reflect a high level of enthusiasm and guest satisfaction Establish, measure, and monitor clearly defined goals and incentive plans for department heads Respond to guest/employee concerns or complaints in a timely, courteous, and effective manner Interview, select, train, and orient employees per Lark's process and procedures Partner with Department Managers in setting and adjusting the rates of pay and status for direct reports (i.e. Full-Time, Part-Time, etc.) Effectively coach, motivate, lead, and resolve employee concerns by timely communicating ongoing positive and constructive feedback Conduct 90-day Performance Reviews of Department Managers by providing both positive and constructive feedback Meet or exceed targeted payroll standards (maintain and monitor an effective system for managing payroll) Biweekly review of "ACA Reporting" to monitor average hours worked Review and maintain timely and accurate "status" of employees for benefit plans, i.e. Full Time, Part Time and Terminations Ensure staff and assignment of daily duties meet hotel needs while effectively controlling payroll Complete weekly payroll processing Embrace change, innovation, and creativity Ensure all new employees receive a safety orientation and safety training prior to starting their hotel job duties. In the event of a vacant department manager position, either personally conduct the orientation and training for that department, or specifically delegate this responsibility to another manager Plan and preside at regular Department Manager and hotel staff meetings to foster open lines of communication Use meetings, memos, or bulletins to keep staff informed of hotel events, policies, etc. Identify and communicate maintenance issues Ensure the property is clean and well-maintained Qualifications 2+ years of experience in hotel management Strong educational background in related field Demonstrated competency in property management Excellent interpersonal communication skills Have a culinary passion Must be able to live on-site in provided housing Ability to identify issues, collect and analyze information to understand the problem, and effectively resolve it. Identify, recommend, and implement best practices Ability to communicate effectively both verbally and in writing. (Strong writing skills - spelling, punctuation, grammar.) Proficiency in computer technology, i.e., Microsoft Office and Google Suite. Proficient in operating general office equipment Compensation $55,000 - $65,000 yearly About Blind Tiger Burlington All the grandeur of a country mansion nestled within one of Vermont's cultural hubs - Welcome to Burlington, VT and the Blind Tiger. Located in the picturesque Hill District of Burlington, our family-owned and operated bed and breakfast offers your choice of 14 guest rooms as the perfect recipe for relaxation. Traveling for business, visiting Champlain College or the University of Vermont, or escaping for a romantic getaway we've got you covered with all the modern amenities.
Moxies Mississauga is seeking a General Manager! Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA Be the first to be notified about new General Manager jobs in Mississauga, Ontario I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time. This contemporary location next to the Meadowvale area serves up a sleek yet casual restaurant experience while maintaining easy-access to airport visitors both coming and going.
Mar 30, 2024
Full time
Moxies Mississauga is seeking a General Manager! Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA Be the first to be notified about new General Manager jobs in Mississauga, Ontario I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time. This contemporary location next to the Meadowvale area serves up a sleek yet casual restaurant experience while maintaining easy-access to airport visitors both coming and going.
The Pint Public House Toronto
Toronto, Ontario (ON)
Reports to: The Kitchen Manager. Main Purpose of the Job: The Sous Chef assists the Head Chef in all aspects of the Kitchen operation of a large scale, full service restaurant and sports bar, including but not limited to: • Reaching all financial goals outlined in the annual operating budget • Accountable for specific areas of P&L such as cost of food and kitchen labour • Research, prepares and implements recipes that capture the company's food philosophy • Training and execution of new and stablished recipes • Procures the best available products while maintaining cost of goods targets outlined in annual budget • Oversees maintenance and repairs program for kitchen equipment • Creates and promotes a positive atmosphere for team members, guests, supplier and all business partners and associates alike • Resolve any guest concerns, complains or special request in a professional and efficient manner. • Understands and upholds all internal policies and procedures, holds all team members accountable equally and fairly. • Understands and upholds all regulations and requirements stablished by local, provincial and federal authorities, including but not limited to: Ontario ESA 2000, WSIB, DineSafe and Smart Serve. • Oversees front and back of the house restaurant staff including servers, bartenders, food runners, hosts, server assistance, cooks, dishwashers and bar-backs Reports to: Store Head Chef. Duties and Responsibilities: • Documents, investigates, escalates and resolves all employee and guests incidents • Ensures exceptional service standards are consistently met and that activities are carried out effectively and safely • Inspects kitchen storage areas to ensure compliance with health and safety regulations • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications • Reviews financial information such as sales, inventory, labour cost and cost of goods to monitor budget • Meets with dining room and bar personnel to plan restaurant activities and special events. • Performs other duties as required or assigned Qualifications and Certificates • 2+ years of management experience in a fast pace restaurant environment • Culinary degree or equivalent experience • High level of costumer service, demonstrated by their ability to listen, deal and resolve guest comments, concerns or complains • Outstanding communication. Fluent in English is a must (written and spoken), knowledge of a second language is a plus • Leadership and problem-solving skills • High school diploma • Knowledge of craft beer Must complete the following courses or certifications prior to join our team: • Food handler certification - • Smart Serve - • WHMIS - • AODA - • Workplace Violence & Harassment Working Conditions: • Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months. • Hot conditions: Patio during the summer months • Chemicals: We have a range of chemicals and will train you to use them safely and effectively. • Schedule: Must be able to work a minimum of 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am). Work week consists of five shifts, a minimum of 48 hours, however hours may change based on business levels. Physical Requirements Strength Guidelines • Able to lift 50 lbs • Able to work on feet at a fast pace for 8 hours. Breaks will be provided as per ESA 2000. Motion Parameters • Have the ability to climb stairs frequently throughout the shift. • The job may require squatting, kneeling, standing & walking • Must be confident in carrying a tray. • Will be required to work at a high output fast paced • Have a sense of urgency Vision and Hearing Requirements • Will be required to read beverage recipes and adhere to them at all times • Will be required to communicate with colleagues so an efficient service can run • Will be required to operate the point of sale system and take credit card payments Psychological Demands • Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff. • Have a strong mindset. The job can be challenging at times. • Able to focus while having other tasks to-do.
Apr 25, 2024
Full time
Reports to: The Kitchen Manager. Main Purpose of the Job: The Sous Chef assists the Head Chef in all aspects of the Kitchen operation of a large scale, full service restaurant and sports bar, including but not limited to: • Reaching all financial goals outlined in the annual operating budget • Accountable for specific areas of P&L such as cost of food and kitchen labour • Research, prepares and implements recipes that capture the company's food philosophy • Training and execution of new and stablished recipes • Procures the best available products while maintaining cost of goods targets outlined in annual budget • Oversees maintenance and repairs program for kitchen equipment • Creates and promotes a positive atmosphere for team members, guests, supplier and all business partners and associates alike • Resolve any guest concerns, complains or special request in a professional and efficient manner. • Understands and upholds all internal policies and procedures, holds all team members accountable equally and fairly. • Understands and upholds all regulations and requirements stablished by local, provincial and federal authorities, including but not limited to: Ontario ESA 2000, WSIB, DineSafe and Smart Serve. • Oversees front and back of the house restaurant staff including servers, bartenders, food runners, hosts, server assistance, cooks, dishwashers and bar-backs Reports to: Store Head Chef. Duties and Responsibilities: • Documents, investigates, escalates and resolves all employee and guests incidents • Ensures exceptional service standards are consistently met and that activities are carried out effectively and safely • Inspects kitchen storage areas to ensure compliance with health and safety regulations • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications • Reviews financial information such as sales, inventory, labour cost and cost of goods to monitor budget • Meets with dining room and bar personnel to plan restaurant activities and special events. • Performs other duties as required or assigned Qualifications and Certificates • 2+ years of management experience in a fast pace restaurant environment • Culinary degree or equivalent experience • High level of costumer service, demonstrated by their ability to listen, deal and resolve guest comments, concerns or complains • Outstanding communication. Fluent in English is a must (written and spoken), knowledge of a second language is a plus • Leadership and problem-solving skills • High school diploma • Knowledge of craft beer Must complete the following courses or certifications prior to join our team: • Food handler certification - • Smart Serve - • WHMIS - • AODA - • Workplace Violence & Harassment Working Conditions: • Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months. • Hot conditions: Patio during the summer months • Chemicals: We have a range of chemicals and will train you to use them safely and effectively. • Schedule: Must be able to work a minimum of 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am). Work week consists of five shifts, a minimum of 48 hours, however hours may change based on business levels. Physical Requirements Strength Guidelines • Able to lift 50 lbs • Able to work on feet at a fast pace for 8 hours. Breaks will be provided as per ESA 2000. Motion Parameters • Have the ability to climb stairs frequently throughout the shift. • The job may require squatting, kneeling, standing & walking • Must be confident in carrying a tray. • Will be required to work at a high output fast paced • Have a sense of urgency Vision and Hearing Requirements • Will be required to read beverage recipes and adhere to them at all times • Will be required to communicate with colleagues so an efficient service can run • Will be required to operate the point of sale system and take credit card payments Psychological Demands • Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff. • Have a strong mindset. The job can be challenging at times. • Able to focus while having other tasks to-do.