job Description Job Description Hourly Non-Exempt Position Position Title: Host Summary: Welcome and accommodate the needs of guests by seating them eat them at tables or in waiting area, and help ensure quality of facilities and service. Essential Duties and Responsibilities Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables. Record "to-go" orders, enter them in the Point-of-Sale system and perform correct money transactions including activating and selling gift cards. Answer phone calls and respond to inquiries or transfer calls and effectively use paging system. Be proactive in scheduling and preparing for large parties. Run a wait list, receive and record guest dining reservations via paper and pen or applicable electronic applications. Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Act as a resource for Guests regarding the promotions, menu, hours of operation, etc. Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware). Other duties as assigned. Education & Experience: No prior education or experience required. Must be 18 years of age or older to serve alcohol or as state regulations dictate. Supervision Received: Reports to the Manager on duty. Performance Standards: Display a high standard of friendliness, patience, enthusiasm, energy and professionalism. Maintain an upbeat, guest-first, positive attitude. Adhere to the Samy's Old Chicago' Appearance Standards. Working Conditions: 100% Walk and stand. 50% Operate cash register and POS system and make correct change. 25% Reach, bend, stoop, wipe, and lift up to 30 pounds. Navigating steps if applicable to the location. Training Requirements: Successful completion of hourly position validations, including company-required training programs (i.e. safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.
Mar 19, 2024
Full time
job Description Job Description Hourly Non-Exempt Position Position Title: Host Summary: Welcome and accommodate the needs of guests by seating them eat them at tables or in waiting area, and help ensure quality of facilities and service. Essential Duties and Responsibilities Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables. Record "to-go" orders, enter them in the Point-of-Sale system and perform correct money transactions including activating and selling gift cards. Answer phone calls and respond to inquiries or transfer calls and effectively use paging system. Be proactive in scheduling and preparing for large parties. Run a wait list, receive and record guest dining reservations via paper and pen or applicable electronic applications. Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Act as a resource for Guests regarding the promotions, menu, hours of operation, etc. Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware). Other duties as assigned. Education & Experience: No prior education or experience required. Must be 18 years of age or older to serve alcohol or as state regulations dictate. Supervision Received: Reports to the Manager on duty. Performance Standards: Display a high standard of friendliness, patience, enthusiasm, energy and professionalism. Maintain an upbeat, guest-first, positive attitude. Adhere to the Samy's Old Chicago' Appearance Standards. Working Conditions: 100% Walk and stand. 50% Operate cash register and POS system and make correct change. 25% Reach, bend, stoop, wipe, and lift up to 30 pounds. Navigating steps if applicable to the location. Training Requirements: Successful completion of hourly position validations, including company-required training programs (i.e. safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.
Patient Food Service Host Relief - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Providing faith-based, whole person care to Kansas City since 1962 Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: 6:00am - 3:00pm; including rotating weekends and some holidays Shift : Days Location: 9100 W. 74 th Street, Mission, KS 66204 The community you'll be caring for: At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas. The role you'll contribute: The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. The value you'll bring to the team: Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account. Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed. Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department. Qualifications The expertise and experiences you'll need to succeed: KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED: Ability to read, write, speak, and comprehend English Ability to communicate with customers, in person and over the phone, professionally and efficiently Ability to handle customer interactions in a prompt, courteous, and helpful manner Ability to use common software applications and hardware (e.g., iPad, ToughBook) KNOWLEDGE AND EXPERIENCE PREFERRED: Knowledge of therapeutic diets Ability to effectively multi-task Bilingual English/Spanish Knowledge of Nutritional Services software EDUCATION AND EXPERIENCE REQUIRED: No Previous Experience is Required EDUCATION AND EXPERIENCE PREFERRED: High School Diploma or Equivalent Previous food service experience desirable May be required to obtain and maintain state specific certifications Servsafe certification This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Shawnee Mission Schedule: Per Diem Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Mar 17, 2024
Full time
Patient Food Service Host Relief - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Providing faith-based, whole person care to Kansas City since 1962 Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: 6:00am - 3:00pm; including rotating weekends and some holidays Shift : Days Location: 9100 W. 74 th Street, Mission, KS 66204 The community you'll be caring for: At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas. The role you'll contribute: The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. The value you'll bring to the team: Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account. Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed. Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department. Qualifications The expertise and experiences you'll need to succeed: KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED: Ability to read, write, speak, and comprehend English Ability to communicate with customers, in person and over the phone, professionally and efficiently Ability to handle customer interactions in a prompt, courteous, and helpful manner Ability to use common software applications and hardware (e.g., iPad, ToughBook) KNOWLEDGE AND EXPERIENCE PREFERRED: Knowledge of therapeutic diets Ability to effectively multi-task Bilingual English/Spanish Knowledge of Nutritional Services software EDUCATION AND EXPERIENCE REQUIRED: No Previous Experience is Required EDUCATION AND EXPERIENCE PREFERRED: High School Diploma or Equivalent Previous food service experience desirable May be required to obtain and maintain state specific certifications Servsafe certification This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Shawnee Mission Schedule: Per Diem Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Mar 28, 2024
Full time
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Mar 27, 2024
Full time
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Our all-suite hotel is located near the campus of the University of Arkansas. The Botanical Garden of the Ozarks is a short drive away, so guests can wander through natural beauty anytime. After exploring the city of Johnson, we invite our guests to retire to their spacious room with free Wi-Fi, premium movie channels and an ergonomic workstation. Our pet-friendly suites are thoughtfully designed with fully equipped kitchens, making extended stays easy. Guests can start their day with our complimentary breakfast and indulge in a cup of freshly brewed coffee. Business travelers can take advantage of our special room block rate, then host a networking party on our outdoor patio. During downtime, guests can get active in our seasonal outdoor pool and 24-hour fitness center. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 11, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Our all-suite hotel is located near the campus of the University of Arkansas. The Botanical Garden of the Ozarks is a short drive away, so guests can wander through natural beauty anytime. After exploring the city of Johnson, we invite our guests to retire to their spacious room with free Wi-Fi, premium movie channels and an ergonomic workstation. Our pet-friendly suites are thoughtfully designed with fully equipped kitchens, making extended stays easy. Guests can start their day with our complimentary breakfast and indulge in a cup of freshly brewed coffee. Business travelers can take advantage of our special room block rate, then host a networking party on our outdoor patio. During downtime, guests can get active in our seasonal outdoor pool and 24-hour fitness center. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The Cordish Companies' origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies' Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 55 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members. Summary Welcome to the essence of modern living in the Power & Light District. Life, style, and personality take center stage in a revitalized landmark at Midland Lofts. Filled with apartments and amenities designed to be as rich as the building's history, Midland Lofts expands access to live in the spotlight of Kansas City's premier neighborhood. Essential Duties & Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Utilize Company leasing expectations and procedures to generate traffic, warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/ benefit selling, close the sale, and follow-up. • Perform daily outreach marketing • Maintain closing ratio in accordance with Company policy • Perform follow-up and maintain follow-up records in accordance with Company policy • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor. • Take resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents. • Ensure the leasing office, clubroom, models, and vacant apartments are clean and present a warm-welcoming image of the property. • Clean, vacuum, and dust when needed. • Physically inspect the property when on grounds, pick up litter and report any service needs to the Maintenance team. • Complete all lease applications and participate in the verification of applications. Notify prospective residents of results. • Complete all lease paperwork including relating addendums. • Accept rents and deposits from residents and prospective residents. Maintain accurate resident records in accordance with Company policy. • Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis. • Organize and file all applicable reports, leases and paperwork. • Maintain an awareness of property performance goals and progress toward those goals, including occupancy, leasing and closing ratios. • Maintain confidential information regarding all residents and adherence to all federal and local laws of equality is required. • Attendance and assistance with planning and executing resident events, as well as hosting the community suite during live shows and concerts. • Ability to work flexible hours, including evening and weekends • Additional duties as assigned. Skills • Excellent sales and origination skills, people skills and relationship management talent. • Superior negotiation and closing skills. • Possess excellent oral and written communication skills. • Rapidly absorb and understand new information. • Analyze and organize information, discern key elements and identify relationships between them. • Use logic and common sense in decision-making, moving quickly or deliberately as appropriate. • Show imagination in developing new, creative approaches to problems or in modifying existing approaches. • Create sensible, realistic and practical solutions. • Overcome obstacles with available resources and do it now. • Efficiently and productively plan, organize, budget, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities. • Perform under pressure. • Be personable, likable, a good listener and a team player. • Be proficient in Word and Excel. • Communicate effectively both orally and in writing whether it be one-on-one or in large groups. PROFESSIONAL AND PERSONAL CHARACTERISTICS • Strong desire to win • Demonstrated organizational skills. • Strong analytical and technical skills. • Good financial acumen. • Outstanding oral and written communication skills and the ability to interact with a broad constituency. • Results-oriented and high energy. • Highest level of personal integrity. • Ability to multi-task in a fast-paced environment. • Ability to prioritize work and meet deadlines. • Creative and innovative approach to solving problems and resolving issues. Supervisory Responsibility This position has no supervisory responsibilities. Education & Experience • Bachelor's degree (BA/BS) from a 4 year college or university, or equivalent work experience. • Minimum 2 years of leasing experience and/or industry experience • Excellent organizational skills and ability to establish priorities with little direction in a fast-paced environment. • Strong relationships with leasing community in primary markets are a plus. • Entrepreneurial mindset Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The position may require travel. Individual will encounter climate change during traveling via a vehicle, train or plane. Physical Demands Leasing Agents will have to spend long hours sitting, standing, and providing tours of the property which can cause muscle strain. The Office Support Worker may also have to do some light lifting of supplies and materials from time to time. Environmental Conditions May have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. The agent may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks. Sensory Demands Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult to concentrate. Mental Demands The agent will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.
Mar 05, 2024
Full time
The Cordish Companies' origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies' Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 55 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members. Summary Welcome to the essence of modern living in the Power & Light District. Life, style, and personality take center stage in a revitalized landmark at Midland Lofts. Filled with apartments and amenities designed to be as rich as the building's history, Midland Lofts expands access to live in the spotlight of Kansas City's premier neighborhood. Essential Duties & Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Utilize Company leasing expectations and procedures to generate traffic, warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/ benefit selling, close the sale, and follow-up. • Perform daily outreach marketing • Maintain closing ratio in accordance with Company policy • Perform follow-up and maintain follow-up records in accordance with Company policy • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor. • Take resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents. • Ensure the leasing office, clubroom, models, and vacant apartments are clean and present a warm-welcoming image of the property. • Clean, vacuum, and dust when needed. • Physically inspect the property when on grounds, pick up litter and report any service needs to the Maintenance team. • Complete all lease applications and participate in the verification of applications. Notify prospective residents of results. • Complete all lease paperwork including relating addendums. • Accept rents and deposits from residents and prospective residents. Maintain accurate resident records in accordance with Company policy. • Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis. • Organize and file all applicable reports, leases and paperwork. • Maintain an awareness of property performance goals and progress toward those goals, including occupancy, leasing and closing ratios. • Maintain confidential information regarding all residents and adherence to all federal and local laws of equality is required. • Attendance and assistance with planning and executing resident events, as well as hosting the community suite during live shows and concerts. • Ability to work flexible hours, including evening and weekends • Additional duties as assigned. Skills • Excellent sales and origination skills, people skills and relationship management talent. • Superior negotiation and closing skills. • Possess excellent oral and written communication skills. • Rapidly absorb and understand new information. • Analyze and organize information, discern key elements and identify relationships between them. • Use logic and common sense in decision-making, moving quickly or deliberately as appropriate. • Show imagination in developing new, creative approaches to problems or in modifying existing approaches. • Create sensible, realistic and practical solutions. • Overcome obstacles with available resources and do it now. • Efficiently and productively plan, organize, budget, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities. • Perform under pressure. • Be personable, likable, a good listener and a team player. • Be proficient in Word and Excel. • Communicate effectively both orally and in writing whether it be one-on-one or in large groups. PROFESSIONAL AND PERSONAL CHARACTERISTICS • Strong desire to win • Demonstrated organizational skills. • Strong analytical and technical skills. • Good financial acumen. • Outstanding oral and written communication skills and the ability to interact with a broad constituency. • Results-oriented and high energy. • Highest level of personal integrity. • Ability to multi-task in a fast-paced environment. • Ability to prioritize work and meet deadlines. • Creative and innovative approach to solving problems and resolving issues. Supervisory Responsibility This position has no supervisory responsibilities. Education & Experience • Bachelor's degree (BA/BS) from a 4 year college or university, or equivalent work experience. • Minimum 2 years of leasing experience and/or industry experience • Excellent organizational skills and ability to establish priorities with little direction in a fast-paced environment. • Strong relationships with leasing community in primary markets are a plus. • Entrepreneurial mindset Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The position may require travel. Individual will encounter climate change during traveling via a vehicle, train or plane. Physical Demands Leasing Agents will have to spend long hours sitting, standing, and providing tours of the property which can cause muscle strain. The Office Support Worker may also have to do some light lifting of supplies and materials from time to time. Environmental Conditions May have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. The agent may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks. Sensory Demands Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult to concentrate. Mental Demands The agent will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.