FoodPlus To support our growth we're looking for a District Manager to join our awesome team! This role will be based on-site in the San Francisco Bay Area. Pay Range: $140,000.00 to $160,000.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . HELP for help. Terms and Conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! We're Food+ by Compass! Although the past year has been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world's major tech companies! We're excited to grow our global team of skilled culinarians, managers, food service operators and subject matter experts - this is not just a workplace, it's a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team! To find out more about careers at Food+ by Compass please visit; To support our growth we're looking for a District Manager to join our awesome team! The District Manager drives excellence in the service and experience of cafe operations. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety. The District Manager will focus on innovative hospitality and creating the cafe experience for the Food program in order to support operational excellence. Sets the standards for operating systems and QA standards, hospitality, mentoring and development. This position reports into the Regional Director of Operations and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to promote with standards, Food Program expectations and enhance user (partner) experience. The great things you'll do Design, manage and own the overall experience, not just the offerings Drive a culture of hospitality that is friendly and engaging Lead the districts multi and single unit operators Oversee implementation of operational initiatives Manage and mentor toward business goals, assisting with development and training of our team Monitor and manage all financial responsibilities Be accountable for meeting budget and financial projects as they arise Ensure all guidelines are implemented and adhered to Create a culture of Food and Workplace Safety Treat everyone with professionalism, care and respect Tour cafes, overseeing, training and assisting with front of house merchandising Act as a key relationship to our partner Communicate with the our partner accurately and in a timely manner Ensure teams work within budget while maintaining standards Oversee and contribute to the successful opening of all new cafes Meet all timelines for quarter and year-end reports given by our partner and Sector Employer What we look for in the perfect candidate Minimum of four (4) years college education; Bachelor's Degree in Hospitality, Hotel/Restaurant or Business Management or culinary school degree is preferred. A minimum of 10 years of industry experience in place of a degree. Multi-unit cafe, restaurant, stadium or hotel experience required Value-driven, inspirational leadership invoked by a deep sense of purpose and responsibility Minimum of 5 years experience in a growth setting, managing other multi unit managers Experience leading within a union environment a plus Ability to effectively communicate, motivate and interact with all levels within the organization Strong passion for great food and hospitality A proven track record as an innovative and financially responsible manager Experience in R/D, operations, or concept development a plus Proven mentoring and teaching skills with peers, individuals, and teams Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Food Program brand Working knowledge of Google Suite tools Able to work in a fast paced, changing environment Associates at FoodPlus are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) FoodPlus maintains a drug-free workplace About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis Req ID: FoodPlus
Mar 23, 2024
Full time
FoodPlus To support our growth we're looking for a District Manager to join our awesome team! This role will be based on-site in the San Francisco Bay Area. Pay Range: $140,000.00 to $160,000.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . HELP for help. Terms and Conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! We're Food+ by Compass! Although the past year has been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world's major tech companies! We're excited to grow our global team of skilled culinarians, managers, food service operators and subject matter experts - this is not just a workplace, it's a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team! To find out more about careers at Food+ by Compass please visit; To support our growth we're looking for a District Manager to join our awesome team! The District Manager drives excellence in the service and experience of cafe operations. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety. The District Manager will focus on innovative hospitality and creating the cafe experience for the Food program in order to support operational excellence. Sets the standards for operating systems and QA standards, hospitality, mentoring and development. This position reports into the Regional Director of Operations and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to promote with standards, Food Program expectations and enhance user (partner) experience. The great things you'll do Design, manage and own the overall experience, not just the offerings Drive a culture of hospitality that is friendly and engaging Lead the districts multi and single unit operators Oversee implementation of operational initiatives Manage and mentor toward business goals, assisting with development and training of our team Monitor and manage all financial responsibilities Be accountable for meeting budget and financial projects as they arise Ensure all guidelines are implemented and adhered to Create a culture of Food and Workplace Safety Treat everyone with professionalism, care and respect Tour cafes, overseeing, training and assisting with front of house merchandising Act as a key relationship to our partner Communicate with the our partner accurately and in a timely manner Ensure teams work within budget while maintaining standards Oversee and contribute to the successful opening of all new cafes Meet all timelines for quarter and year-end reports given by our partner and Sector Employer What we look for in the perfect candidate Minimum of four (4) years college education; Bachelor's Degree in Hospitality, Hotel/Restaurant or Business Management or culinary school degree is preferred. A minimum of 10 years of industry experience in place of a degree. Multi-unit cafe, restaurant, stadium or hotel experience required Value-driven, inspirational leadership invoked by a deep sense of purpose and responsibility Minimum of 5 years experience in a growth setting, managing other multi unit managers Experience leading within a union environment a plus Ability to effectively communicate, motivate and interact with all levels within the organization Strong passion for great food and hospitality A proven track record as an innovative and financially responsible manager Experience in R/D, operations, or concept development a plus Proven mentoring and teaching skills with peers, individuals, and teams Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Food Program brand Working knowledge of Google Suite tools Able to work in a fast paced, changing environment Associates at FoodPlus are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) FoodPlus maintains a drug-free workplace About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis Req ID: FoodPlus
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Cannon Beach location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2 Hourly Wage PId6e54a9a1-
Mar 23, 2024
Full time
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Cannon Beach location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2 Hourly Wage PId6e54a9a1-
Why apply to be a Prep Cook at Pelican Brewing Company? We can think of a few reasons As a Prep Cook and a part of the Kitchen Team you will receive highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another, more modern brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for prep cooks to join our team at our Cannon Beach location. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a team environment to help prepare delicious food for our Pelican guests! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take it easy - perhaps with a Pelican beer in hand! A DAY IN THE LIFE: As a prep cook, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Prepare sauces, meats, and salads; Cut fruits and veggies; Create desert dishes; Label, stock and shelf all ingredients for easy accessibility; Adhere to strict food safety guidelines; Perform other kitchen duties as assigned; Maintain a clean work station; Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Compensation details: 18-18 Hourly Wage PId6fa-0333
Mar 23, 2024
Full time
Why apply to be a Prep Cook at Pelican Brewing Company? We can think of a few reasons As a Prep Cook and a part of the Kitchen Team you will receive highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another, more modern brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for prep cooks to join our team at our Cannon Beach location. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a team environment to help prepare delicious food for our Pelican guests! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take it easy - perhaps with a Pelican beer in hand! A DAY IN THE LIFE: As a prep cook, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Prepare sauces, meats, and salads; Cut fruits and veggies; Create desert dishes; Label, stock and shelf all ingredients for easy accessibility; Adhere to strict food safety guidelines; Perform other kitchen duties as assigned; Maintain a clean work station; Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Compensation details: 18-18 Hourly Wage PId6fa-0333
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition to the Pelican Family, an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Siletz Bay location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Work collaboratively to ensure every guest interaction delivers our brand promise. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner (this role has high potential for continued development and growth!) Demonstrate teamwork and strong work ethic. And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIfc3c1a0fe1-
Mar 23, 2024
Full time
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition to the Pelican Family, an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Siletz Bay location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Work collaboratively to ensure every guest interaction delivers our brand promise. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner (this role has high potential for continued development and growth!) Demonstrate teamwork and strong work ethic. And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIfc3c1a0fe1-
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Pacific City location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PI50c6bf3cd4ca-1887
Mar 16, 2024
Full time
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Pacific City location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PI50c6bf3cd4ca-1887
San Francisco/Peninsula Job Type Full-Time Close Date 3/31/2024 at 11:59pm Salary $76,625.00-$93,138.00 Annually Additional Questionnaires None About Menlo Park Menlo Park is a city of beautiful, tree-lined neighborhoods and active commercial districts. Located conveniently between the major metropolitan areas of San Francisco and San Jose, Menlo Park is home to just under 34,000 residents in its 19 square miles. The stunning natural surroundings of the city afford views of the San Francisco Bay to the east and the Pacific Coastal Range to the west. Menlo Park's climate is moderate to warm, with an average of 265 sunny days a year. Menlo Park's residents reflect a range of backgrounds and interests who tend to be well educated and actively engaged in community life. Excellent public and private schools serve its many young families, while residents of all ages enjoy the City's numerous parks and recreational facilities. The City's close proximity to Stanford University and Menlo College provide a multitude of academic, cultural and athletic event opportunities. The arts and leisure activities of the major urban areas of San Francisco and San Jose are close by. These and many other amenities contribute to Menlo Park's outstanding quality of life. Located in the heart of Menlo Park is a downtown featuring unique and upscale shops and restaurants. Set in a pleasant, pedestrian-oriented atmosphere, Menlo Park's downtown area attracts locals and visitors alike. Known worldwide as the "Capital of Venture Capital," Menlo Park is well situated to benefit from and help shape new technologies and markets originating from the Silicon Valley. The City hosts such major employers as SRI International, Meta, Pacific Biosciences, E TRADE Financial Corporation, and CS Bio Co. Menlo Park is a General Law city operating under the Council-Manager form of government. The City Council appoints the City Manager and City Attorney, as well as members of a variety of advisory commissions and committees. The municipal government is organized into six operating departments, including Administrative Services, City Manager's Office, Community Development, Library and Community Services, Police, and Public Works. The City is comprised of approximately 300 employees. In addition to its many attributes, Menlo Park has one of the most beautiful civic center campuses in the Bay Area. Heritage trees, a running fountain, and a duck pond surround City Hall. The campus also includes a nine-acre park, recreation facilities, and the Menlo Park Library. These civic amenities make the campus a noted destination for residents, local employees, and visitors. Conveniently located, the campus is a short walk to our downtown area with food and shopping destinations, as well as the Menlo Park Caltrain Station. View all openings Share Please review the special instructions before applying for this job opportunity. Apply for Job Interested Location Belle Haven Community Campus, 100 Terminal Ave., Menlo Park, 94025 Description Menlo Park Senior Center supports local, older adults (ages 55+) to live active, healthy lives in the Menlo Park community. The City of Menlo Park provides first-rate facilities, robust funding support, and directly employs talented and dedicated staff to provide excellent service to our older adult residents. The Nutrition Services Coordinator position is a benefitted career position in the City of Menlo Park, and is responsible for the coordination of all aspects of the City's nutrition program, including weekday operations of the senior center lunch program, in accordance with applicable local, state, and federal standards for services to older adults and children. The position's responsibilities include menu planning, ordering and food supplies and inventory, preparing quantity meals, evaluating nutritional content of meals, supervising and assisting kitchen employees, and maintaining clean and orderly kitchens. The Nutrition Services Coordinator position reports directly to the Library and Community Services Supervisor who is in charge of overall building operations. The Nutrition Services Coordinator works alongside the Recreation Coordinator, a peer who is responsible for other programs for older adults including transportation, lifelong education, and enrichment programs. This is an extraordinary opportunity for a skilled and experienced food service/nutrition professional to lead a great team in serving our active older adult community in a world-class facility from day one of the grand opening. The Department The City of Menlo Park is currently building a brand-new state-of-the-art facility with a new senior center and commercial kitchen, youth center, community center, gymnasium, aquatics center, and branch library. The new facility is scheduled to open in 2024. The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for all ages. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public swimming pools, three childcare centers, two gymnasiums, one gymnastics center, and a high-quality beloved senior center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space. Job PDF: Nutrition Services Coordinator.pdf Ideal Candidate The ideal Nutrition Services Coordinator candidate will: Demonstrate successful experience leading and delivering results in high-quality, nutrition-focused food service environments Deliver excellent customer service at all times Plan menus with consideration for the nutritional needs of older adults, wholesomeness, quantity of food to be prepared, food sources, and budgetary framework Manage inventory and requisitions for food and supplies Maintain safe temperature, rotation, and storage of food Prepare, cook, and serve a wide variety of high-quality meals for quantity food service Direct and assist in cleaning the kitchen and kitchen equipment after each meal Oversee that the kitchen and equipment are kept clean, sanitary and in proper working condition at all times Schedule regular maintenance of kitchen equipment as needed Demonstrate the proven ability to effectively lead all aspects of a weekday older adult lunch program including food service management, food preparation, menu planning, kitchen sanitation, inventory management, operational efficiency and cost control, collection of nutritional data, regulatory compliance, and the day-to-day operations Plan, organize, assign, supervise, and review the work of assigned staff responsible for food service Ensure a safe and healthy work environment; train staff in safety measures and proper use of kitchen equipment; observe program activities and staff compliance with safety requirements Assist with administration and grants management pertaining to nutrition services Provide occasional nutrition advice and support to City of Menlo Park childcare nutrition programs and special events Receive and respond to public inquiries about programs and services; promote public awareness of older adult food services in Menlo Park Maintain complete and accurate records of activities in areas of responsibility Perform other duties as assigned Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to associate degree from an accredited two-year college or university with major coursework in hospitality management, culinary arts, institutional food preparation management, or a closely related field; or, equivalent to Certificate in Culinary Arts from an accredited culinary school. One year experience in institutional food preparation management or related experience. Additional experience and training in institutional food preparation, community center use, nutrition, menu planning, and food preparation is desirable. Licenses and Certifications Possession of a valid California driver's license and a satisfactory driving record. Possession of or ability to obtain and maintain by the end of probationary period: First Aid and CPR certification, and California State certification in food safety (equivalent to the ServSafe Certificate). Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays and 34 hours of floating holiday time per year, prorated based on date of hire Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk . click apply for full job details
Mar 13, 2024
Full time
San Francisco/Peninsula Job Type Full-Time Close Date 3/31/2024 at 11:59pm Salary $76,625.00-$93,138.00 Annually Additional Questionnaires None About Menlo Park Menlo Park is a city of beautiful, tree-lined neighborhoods and active commercial districts. Located conveniently between the major metropolitan areas of San Francisco and San Jose, Menlo Park is home to just under 34,000 residents in its 19 square miles. The stunning natural surroundings of the city afford views of the San Francisco Bay to the east and the Pacific Coastal Range to the west. Menlo Park's climate is moderate to warm, with an average of 265 sunny days a year. Menlo Park's residents reflect a range of backgrounds and interests who tend to be well educated and actively engaged in community life. Excellent public and private schools serve its many young families, while residents of all ages enjoy the City's numerous parks and recreational facilities. The City's close proximity to Stanford University and Menlo College provide a multitude of academic, cultural and athletic event opportunities. The arts and leisure activities of the major urban areas of San Francisco and San Jose are close by. These and many other amenities contribute to Menlo Park's outstanding quality of life. Located in the heart of Menlo Park is a downtown featuring unique and upscale shops and restaurants. Set in a pleasant, pedestrian-oriented atmosphere, Menlo Park's downtown area attracts locals and visitors alike. Known worldwide as the "Capital of Venture Capital," Menlo Park is well situated to benefit from and help shape new technologies and markets originating from the Silicon Valley. The City hosts such major employers as SRI International, Meta, Pacific Biosciences, E TRADE Financial Corporation, and CS Bio Co. Menlo Park is a General Law city operating under the Council-Manager form of government. The City Council appoints the City Manager and City Attorney, as well as members of a variety of advisory commissions and committees. The municipal government is organized into six operating departments, including Administrative Services, City Manager's Office, Community Development, Library and Community Services, Police, and Public Works. The City is comprised of approximately 300 employees. In addition to its many attributes, Menlo Park has one of the most beautiful civic center campuses in the Bay Area. Heritage trees, a running fountain, and a duck pond surround City Hall. The campus also includes a nine-acre park, recreation facilities, and the Menlo Park Library. These civic amenities make the campus a noted destination for residents, local employees, and visitors. Conveniently located, the campus is a short walk to our downtown area with food and shopping destinations, as well as the Menlo Park Caltrain Station. View all openings Share Please review the special instructions before applying for this job opportunity. Apply for Job Interested Location Belle Haven Community Campus, 100 Terminal Ave., Menlo Park, 94025 Description Menlo Park Senior Center supports local, older adults (ages 55+) to live active, healthy lives in the Menlo Park community. The City of Menlo Park provides first-rate facilities, robust funding support, and directly employs talented and dedicated staff to provide excellent service to our older adult residents. The Nutrition Services Coordinator position is a benefitted career position in the City of Menlo Park, and is responsible for the coordination of all aspects of the City's nutrition program, including weekday operations of the senior center lunch program, in accordance with applicable local, state, and federal standards for services to older adults and children. The position's responsibilities include menu planning, ordering and food supplies and inventory, preparing quantity meals, evaluating nutritional content of meals, supervising and assisting kitchen employees, and maintaining clean and orderly kitchens. The Nutrition Services Coordinator position reports directly to the Library and Community Services Supervisor who is in charge of overall building operations. The Nutrition Services Coordinator works alongside the Recreation Coordinator, a peer who is responsible for other programs for older adults including transportation, lifelong education, and enrichment programs. This is an extraordinary opportunity for a skilled and experienced food service/nutrition professional to lead a great team in serving our active older adult community in a world-class facility from day one of the grand opening. The Department The City of Menlo Park is currently building a brand-new state-of-the-art facility with a new senior center and commercial kitchen, youth center, community center, gymnasium, aquatics center, and branch library. The new facility is scheduled to open in 2024. The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for all ages. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public swimming pools, three childcare centers, two gymnasiums, one gymnastics center, and a high-quality beloved senior center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space. Job PDF: Nutrition Services Coordinator.pdf Ideal Candidate The ideal Nutrition Services Coordinator candidate will: Demonstrate successful experience leading and delivering results in high-quality, nutrition-focused food service environments Deliver excellent customer service at all times Plan menus with consideration for the nutritional needs of older adults, wholesomeness, quantity of food to be prepared, food sources, and budgetary framework Manage inventory and requisitions for food and supplies Maintain safe temperature, rotation, and storage of food Prepare, cook, and serve a wide variety of high-quality meals for quantity food service Direct and assist in cleaning the kitchen and kitchen equipment after each meal Oversee that the kitchen and equipment are kept clean, sanitary and in proper working condition at all times Schedule regular maintenance of kitchen equipment as needed Demonstrate the proven ability to effectively lead all aspects of a weekday older adult lunch program including food service management, food preparation, menu planning, kitchen sanitation, inventory management, operational efficiency and cost control, collection of nutritional data, regulatory compliance, and the day-to-day operations Plan, organize, assign, supervise, and review the work of assigned staff responsible for food service Ensure a safe and healthy work environment; train staff in safety measures and proper use of kitchen equipment; observe program activities and staff compliance with safety requirements Assist with administration and grants management pertaining to nutrition services Provide occasional nutrition advice and support to City of Menlo Park childcare nutrition programs and special events Receive and respond to public inquiries about programs and services; promote public awareness of older adult food services in Menlo Park Maintain complete and accurate records of activities in areas of responsibility Perform other duties as assigned Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to associate degree from an accredited two-year college or university with major coursework in hospitality management, culinary arts, institutional food preparation management, or a closely related field; or, equivalent to Certificate in Culinary Arts from an accredited culinary school. One year experience in institutional food preparation management or related experience. Additional experience and training in institutional food preparation, community center use, nutrition, menu planning, and food preparation is desirable. Licenses and Certifications Possession of a valid California driver's license and a satisfactory driving record. Possession of or ability to obtain and maintain by the end of probationary period: First Aid and CPR certification, and California State certification in food safety (equivalent to the ServSafe Certificate). Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays and 34 hours of floating holiday time per year, prorated based on date of hire Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk . click apply for full job details
Job Description Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION The Host/ess (Greeter) is responsible for the overall guest dining experience within the outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the outlet in developing relationships with the guests. A flexible schedule is required for this role, with morning and early afternoon availability a priority. Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code. Greet all guests, be knowledgeable about the area and provide information when asked. Receive incoming calls, accurately book reservations for guests. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain complete knowledge of all menu items, prices, and preparation method/time Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of VIPs as determined by Hotel & Members. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain complete knowledge of P.O.S. and manual systems. Communicate any meal requirements and special requests to the servers and kitchen. Check storage areas for proper supplies, organization and cleanliness. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints following the six-step procedure and ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Adhere to payment, cash handling and credit policies/procedures. Collect and report tips at the end of the assigned shift. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. JOB REQUIREMENTS & QUALIFICATIONS Experience Minimum six months' experience in a similar position, preferably with a luxury or ultra-luxury environment. Education High school diploma. Licenses & Certifications California Responsible Beverage Service (RBS), preferred. General Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills Certification of previous training in liquor, wine and food service; any previous culinary training; certification in alcoholic awareness program; certification in C.P.R.; computer training; knowledge of local activities and attractions appropriate for our clientele. Language Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas. Reach up and down. Remain stationary at times throughout work periods. Satisfactorily communicate with guests and co-workers to their understanding. Remain in upright position for 8 hours throughout work shift. Ability to walk extended periods of time Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SPECIAL POSITION REQUIREMENTS Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment, and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact if they have questions about this requirement or wish to request an accommodation under the law. Pay The pay scale for this position is between $21.78 and $24.93/hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience. About Us Press space or enter keys to toggle section visibility Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests. Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.
Mar 12, 2024
Full time
Job Description Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION The Host/ess (Greeter) is responsible for the overall guest dining experience within the outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the outlet in developing relationships with the guests. A flexible schedule is required for this role, with morning and early afternoon availability a priority. Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code. Greet all guests, be knowledgeable about the area and provide information when asked. Receive incoming calls, accurately book reservations for guests. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain complete knowledge of all menu items, prices, and preparation method/time Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of VIPs as determined by Hotel & Members. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain complete knowledge of P.O.S. and manual systems. Communicate any meal requirements and special requests to the servers and kitchen. Check storage areas for proper supplies, organization and cleanliness. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints following the six-step procedure and ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Adhere to payment, cash handling and credit policies/procedures. Collect and report tips at the end of the assigned shift. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. JOB REQUIREMENTS & QUALIFICATIONS Experience Minimum six months' experience in a similar position, preferably with a luxury or ultra-luxury environment. Education High school diploma. Licenses & Certifications California Responsible Beverage Service (RBS), preferred. General Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills Certification of previous training in liquor, wine and food service; any previous culinary training; certification in alcoholic awareness program; certification in C.P.R.; computer training; knowledge of local activities and attractions appropriate for our clientele. Language Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas. Reach up and down. Remain stationary at times throughout work periods. Satisfactorily communicate with guests and co-workers to their understanding. Remain in upright position for 8 hours throughout work shift. Ability to walk extended periods of time Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SPECIAL POSITION REQUIREMENTS Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment, and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact if they have questions about this requirement or wish to request an accommodation under the law. Pay The pay scale for this position is between $21.78 and $24.93/hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience. About Us Press space or enter keys to toggle section visibility Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests. Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.