Courtyard Topeka
Topeka, Kansas
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Topeka 2033 SW Wanamaker Road Topeka, KS 66604 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Experience managing multiple properties Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Topeka 2033 SW Wanamaker Road Topeka, KS 66604 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Experience managing multiple properties Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Red Lobster
Topeka, Kansas
"Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions. What You Need to Succeed: Skills to Make the Grade: Explain menu items and offers suggestions to guests Correctly takes and enters orders Ability to work under pressure Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner Perform the physical demands: Lift and carry up to 30 pounds Stand for several hours Can bend, reach, and stoop Walks constantly inside and outside the restaurant BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. We are a global pioneer and an industry leader in Seafood Sustainability. Red Lobster has a long-standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Descripción general del trabajo Te enorgulleces de ofrecer excelentes comidas y divertirte al mismo tiempo? Los especialistas de To Go mejorarán la experiencia para llevar de los Huéspedes al ofrecer un servicio personalizado y sugerencias de comida y bebida. Las responsabilidades incluyen, pero no se limitan a tomar pedidos precisos, ensamblar pedidos de alimentos y bebidas preparados, pedidos a pie a los Huéspedes dentro y fuera del restaurante para la recogida en la acera y la gestión de transacciones. Lo que necesita para tener éxito: Habilidades para hacer el grado: Explicar los elementos del menú y ofrece sugerencias a los huéspedes Toma y introduce correctamente los pedidos Capacidad para trabajar bajo presión Ensambla y recorre los pedidos a los huéspedes para la recogida dentro y fuera para la recogida en la acera de manera oportuna Realizar las demandas fÍsicas: Levante y lleve hasta 30 libras Permanecer de pie durante varias horas Puede doblarse, alcanzar y agacharse Camina constantemente dentro y fuera del restaurante Grandes planes están en el horizonte para Red Lobster. Nuestro equipo y restaurantes son geniales hoy, pero nuestro futuro es aún mejor. No hay mejor momento que ahora para unirse a la Familia Red Lobster! Gran Mariscos Puedes estar orgulloso de la comida que sirves. La tremenda variedad de mariscos nos convierte en el destino perfecto para los amantes de los mariscos. Somos pioneros a nivel mundial y líderes de la industria en Sostenibilidad de Mariscos. Red Lobster tiene un compromiso de larga data con la pesca y la agricultura sostenibles. Somos fundadores y actuales miembros de la Global Aquaculture Alliance y un miembro actual del National Fisheries Institute. Nuestro equipo se enorgullece de ser conocido por no servir a ninguna especie en peligro de extinción en el menú y por comprar sólo de las pesquerías que se gestionan de manera sostenible a través de los estándares BAP (Best Aquaculture Practices) Grandes personas Nuestros restaurantes tienen una rica historia de cumpleaños, aniversarios, recepciones, reuniones y otras ocasiones memorables importantes. Eres parte de una familia incredÍble. Nuestros restaurantes son un lugar donde puedes hacer amigos y encontrar un mentor. Es importante que nuestra familia de miembros del equipo florezca, aprenda y crezca. Nuestro programa RL Cares, por ejemplo, está diseñado par ayudar a los miembros del equipo con gastos no planificados en momentos de gran necesidad. Devuélvele a la comunidad. Nuestro programa RL Shares dona millones de libras de alimentos a bancos de alimentos y refugios de alimentos en todo el país, lo que hace una diferencia significativa para las personas sin hogar y hambrientas en las comunidades donde operamos. Grandes resultados Un restaurante que es amado. Nuestras calificaciones se encuentran entre las más altas en comidas informales para los seguidores de restaurantes y la participación de los consumidores. "
"Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions. What You Need to Succeed: Skills to Make the Grade: Explain menu items and offers suggestions to guests Correctly takes and enters orders Ability to work under pressure Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner Perform the physical demands: Lift and carry up to 30 pounds Stand for several hours Can bend, reach, and stoop Walks constantly inside and outside the restaurant BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. We are a global pioneer and an industry leader in Seafood Sustainability. Red Lobster has a long-standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Descripción general del trabajo Te enorgulleces de ofrecer excelentes comidas y divertirte al mismo tiempo? Los especialistas de To Go mejorarán la experiencia para llevar de los Huéspedes al ofrecer un servicio personalizado y sugerencias de comida y bebida. Las responsabilidades incluyen, pero no se limitan a tomar pedidos precisos, ensamblar pedidos de alimentos y bebidas preparados, pedidos a pie a los Huéspedes dentro y fuera del restaurante para la recogida en la acera y la gestión de transacciones. Lo que necesita para tener éxito: Habilidades para hacer el grado: Explicar los elementos del menú y ofrece sugerencias a los huéspedes Toma y introduce correctamente los pedidos Capacidad para trabajar bajo presión Ensambla y recorre los pedidos a los huéspedes para la recogida dentro y fuera para la recogida en la acera de manera oportuna Realizar las demandas fÍsicas: Levante y lleve hasta 30 libras Permanecer de pie durante varias horas Puede doblarse, alcanzar y agacharse Camina constantemente dentro y fuera del restaurante Grandes planes están en el horizonte para Red Lobster. Nuestro equipo y restaurantes son geniales hoy, pero nuestro futuro es aún mejor. No hay mejor momento que ahora para unirse a la Familia Red Lobster! Gran Mariscos Puedes estar orgulloso de la comida que sirves. La tremenda variedad de mariscos nos convierte en el destino perfecto para los amantes de los mariscos. Somos pioneros a nivel mundial y líderes de la industria en Sostenibilidad de Mariscos. Red Lobster tiene un compromiso de larga data con la pesca y la agricultura sostenibles. Somos fundadores y actuales miembros de la Global Aquaculture Alliance y un miembro actual del National Fisheries Institute. Nuestro equipo se enorgullece de ser conocido por no servir a ninguna especie en peligro de extinción en el menú y por comprar sólo de las pesquerías que se gestionan de manera sostenible a través de los estándares BAP (Best Aquaculture Practices) Grandes personas Nuestros restaurantes tienen una rica historia de cumpleaños, aniversarios, recepciones, reuniones y otras ocasiones memorables importantes. Eres parte de una familia incredÍble. Nuestros restaurantes son un lugar donde puedes hacer amigos y encontrar un mentor. Es importante que nuestra familia de miembros del equipo florezca, aprenda y crezca. Nuestro programa RL Cares, por ejemplo, está diseñado par ayudar a los miembros del equipo con gastos no planificados en momentos de gran necesidad. Devuélvele a la comunidad. Nuestro programa RL Shares dona millones de libras de alimentos a bancos de alimentos y refugios de alimentos en todo el país, lo que hace una diferencia significativa para las personas sin hogar y hambrientas en las comunidades donde operamos. Grandes resultados Un restaurante que es amado. Nuestras calificaciones se encuentran entre las más altas en comidas informales para los seguidores de restaurantes y la participación de los consumidores. "