PM Hostess

  • Mckibbon Hospitality
  • Charlotte, North Carolina
  • Sep 01, 2020
Full time Host/Hostess

Job Description

What Makes a McKibbon Host/Hostess?

The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.

A Day in the Life:

  • You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
  • You will assist the servers with side duties to ensure all guest supplies are ready for service.
  • You may have to operate the Point of Sale system, processing cash and credit card transactions
  • You will clean counters, shelves, and furniture.
  • You will clean any spilled items, broken items, and remove trash, when necessary.
  • You will mop or vacuum floors.
  • You will perform other various duties as requested by management.


Job Requirements:
  • One to two years' experience in a customer service position
  • Experience working at a hotel or restaurant establishment (highly desired)
  • Experience with maintaining safety requirements (highly desired)
  • The knowledge of maintaining guest satisfaction
  • The ability to work toward increasing departmental and overall guest satisfaction
  • The ability to ensure all sanitation practices are followed
  • The ability to setup attractive food displays
  • The ability to communicate in a friendly manner with guests
  • Food preparation skills
  • Practicing safe work habits and using required safety equipment
  • The ability to ensure overall guest satisfaction