Don't just work. Work Happy. A career in gaming? At Ameristar Casino Vicksburg, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters. - High School Diploma or equivalent preferred, but not required. - Six (6) months of previous cleaning experience preferred. - Willingness to learn and follow direction. - Ability to clean as directed at an acceptable performance rate. - Ability to maintain a high level of confidentiality and professionalism. - Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom. - Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
May 24, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Ameristar Casino Vicksburg, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters. - High School Diploma or equivalent preferred, but not required. - Six (6) months of previous cleaning experience preferred. - Willingness to learn and follow direction. - Ability to clean as directed at an acceptable performance rate. - Ability to maintain a high level of confidentiality and professionalism. - Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom. - Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
Penn National Gaming, Inc.
Morgantown, Pennsylvania
Don't just work. Work Happy. A career in gaming? At Hollywood Casino Morgantown, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law. Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events. Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability. Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business. Achieves departmental sales and growth goals. Develops in-house invitation lists for special events and other significant hosting events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Attends and aids in the coordination of special events. Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts. Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with Manager and sets quarterly goals. Develops and maintains technical skills to maximize use of patron data systems. Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players. Monitors patron activity and profitability of all assigned players. Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. Provides assistance at special events as needed. Provides professional representation on behalf of the Company at internal and external meetings and events. Ensures interactions with internal and external guests follow the guidelines of customer service program. Adheres to all Corporate and local policies, procedures, and operating guidelines. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. Bachelor's degree (B.A.) from four-year college or university; or minimum of five (5) years customer service experience and/or training; or equivalent combination of education and experience. Must have a minimum of one (1) year Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games. One (1) year of hosting experience with adequate customer following preferred. Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Must be able to maintain confidentiality and a high level of professionalism at all times. Must have the ability to write reports and business correspondence. Must possess excellent oral and written communication skills. Must have the ability to identify problems, collect data, analyze, and draw valid conclusions. Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.). Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
May 23, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Hollywood Casino Morgantown, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law. Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events. Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability. Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business. Achieves departmental sales and growth goals. Develops in-house invitation lists for special events and other significant hosting events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Attends and aids in the coordination of special events. Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts. Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with Manager and sets quarterly goals. Develops and maintains technical skills to maximize use of patron data systems. Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players. Monitors patron activity and profitability of all assigned players. Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. Provides assistance at special events as needed. Provides professional representation on behalf of the Company at internal and external meetings and events. Ensures interactions with internal and external guests follow the guidelines of customer service program. Adheres to all Corporate and local policies, procedures, and operating guidelines. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. Bachelor's degree (B.A.) from four-year college or university; or minimum of five (5) years customer service experience and/or training; or equivalent combination of education and experience. Must have a minimum of one (1) year Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games. One (1) year of hosting experience with adequate customer following preferred. Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Must be able to maintain confidentiality and a high level of professionalism at all times. Must have the ability to write reports and business correspondence. Must possess excellent oral and written communication skills. Must have the ability to identify problems, collect data, analyze, and draw valid conclusions. Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.). Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
Don't just work. Work Happy. A career in gaming? At Greektown Casino Hotel, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. Essential Functions - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls located in assigned area - Clean all batHRooms in assigned area - Maintain equipment and supplies in an orderly manner as instructed by leadership - Report maintenance needs to the leadership - Report emergency repairs or situations to leadership and/or Security immediately - Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard - Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows - Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard - Maintain cleanliness of the business center area, fitness center and the Executive Offices - Other job-related duties as assigned - Ability to read and write English sufficiently to perform job - Ability to communicate with guests and team members: maintaining a friendly, polite demeanor at all times - Ability to follow and give directions effectively is a must - Maintain a thorough knowledge of all cleaning procedures, equipment and supplies - Team members will also be expected to identify and report unsafe conditions - Ability to make progress on multiple assignments under time constraints - Team members will be required to adapt to new technology Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
May 23, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Greektown Casino Hotel, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. Essential Functions - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls located in assigned area - Clean all batHRooms in assigned area - Maintain equipment and supplies in an orderly manner as instructed by leadership - Report maintenance needs to the leadership - Report emergency repairs or situations to leadership and/or Security immediately - Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard - Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows - Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard - Maintain cleanliness of the business center area, fitness center and the Executive Offices - Other job-related duties as assigned - Ability to read and write English sufficiently to perform job - Ability to communicate with guests and team members: maintaining a friendly, polite demeanor at all times - Ability to follow and give directions effectively is a must - Maintain a thorough knowledge of all cleaning procedures, equipment and supplies - Team members will also be expected to identify and report unsafe conditions - Ability to make progress on multiple assignments under time constraints - Team members will be required to adapt to new technology Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
Penn National Gaming, Inc.
Charles Town, West Virginia
Don't just work. Work Happy. A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. SUMMARY Bar Porters are responsible for providing prompt, professional, courteous service to all guest, bartenders and cocktail servers, as well as assisting bartenders and cocktail servers in the performance of their job duties by maintaining par levels of operating supplies and opening and closing duties. Bar Porters provide professional service, engaging people by making friendly eye contact, offering a warm greeting, ending an interaction in a courteous way and uses guest names when applicable. Insuring that each guest receives ACES Guest Service. Responsible for ensuring a consistent flow of services to guests by assisting cocktail servers and bartenders with their job functions. Ensures that dirty ashtrays and used glassware are removed from bar tops, bar area and floors are clean. Clears and wipes down tables in any lounge area absent of a cocktail server. Maintains a clean work environment in accordance with Health Department standards. Checks glass washers for proper chemicals. Maintains soap and hand towels at hand sink areas. Maintains par stock levels by placing orders for all bar supplies. Receives and delivers products to appropriate outlet and stocks in accordance to specification. Stocks and re-stocks bars throughout shift with all bar supplies, bar glasses and ice as required. Stocks server wells in accordance to specifications with all products and supplies required. Cuts fruit to specification and prepares all condiment caddies. Collects trash from all outlets throughout shift, as well as, wiping down walls behind trash containers. Distribute clean bar towels and collect soiled ones and discard them in the appropriate place. Collect all excess glasses from bars and restock them in their appropriate outlet in accordance to specification, along with retrieving bar glasses from dish areas. Organize and clean pump rooms, coolers and storage areas to specification. Sweep and mop pump room, coolers and storage area floors. Soak and clean soda bag-inbox hoses and nozzles. Replace and rotate draught beer kegs, liquor and soda bag-in-boxes as required. When assisting bartender with orders, make eye contact, offer a greeting and end the interaction in a courteous way, delivering ACES at all times. Use guest name during interaction and remember their preferences. Promptly and professionally prepare beverages to specification with speed and accuracy. Promptly and professionally handle guest issues and communicate problems and concerns to management. Requires evidence of age from any guest who appear to be under the age of thirty (30). Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Provides guest with property information, promotions, programs and attractions. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Assist co-workers as needed. Complete all duties as assigned, acts a role model always presenting oneself as a credit to HCCTR and encourage others to do the same. Adheres to all department and company policies and procedures, regulatory state and federal laws Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs, as well as delivering ACES Customer Service to every guest. Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. Demonstrate and exhibit characteristics and behavior in accordance with Property Core Values Maintains valid WV racing license, Food Handlers permit and TIPS certifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be available to work required schedule which may include night, weekends, holidays and overtime as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Applicant must be at least twenty-one (21) years of age to apply. Possess a High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. REASONING ABILITY : Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must be licensed by the West Virginia Racing Commission. Must be able to obtain proper Food Handler Certification. Must be Tips and TOPs certified PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to smoke, wet and/or humid conditions, moving mechanical parts, and risk of electrical shock. The noise level in the work environment is usually moderate. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
May 22, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. SUMMARY Bar Porters are responsible for providing prompt, professional, courteous service to all guest, bartenders and cocktail servers, as well as assisting bartenders and cocktail servers in the performance of their job duties by maintaining par levels of operating supplies and opening and closing duties. Bar Porters provide professional service, engaging people by making friendly eye contact, offering a warm greeting, ending an interaction in a courteous way and uses guest names when applicable. Insuring that each guest receives ACES Guest Service. Responsible for ensuring a consistent flow of services to guests by assisting cocktail servers and bartenders with their job functions. Ensures that dirty ashtrays and used glassware are removed from bar tops, bar area and floors are clean. Clears and wipes down tables in any lounge area absent of a cocktail server. Maintains a clean work environment in accordance with Health Department standards. Checks glass washers for proper chemicals. Maintains soap and hand towels at hand sink areas. Maintains par stock levels by placing orders for all bar supplies. Receives and delivers products to appropriate outlet and stocks in accordance to specification. Stocks and re-stocks bars throughout shift with all bar supplies, bar glasses and ice as required. Stocks server wells in accordance to specifications with all products and supplies required. Cuts fruit to specification and prepares all condiment caddies. Collects trash from all outlets throughout shift, as well as, wiping down walls behind trash containers. Distribute clean bar towels and collect soiled ones and discard them in the appropriate place. Collect all excess glasses from bars and restock them in their appropriate outlet in accordance to specification, along with retrieving bar glasses from dish areas. Organize and clean pump rooms, coolers and storage areas to specification. Sweep and mop pump room, coolers and storage area floors. Soak and clean soda bag-inbox hoses and nozzles. Replace and rotate draught beer kegs, liquor and soda bag-in-boxes as required. When assisting bartender with orders, make eye contact, offer a greeting and end the interaction in a courteous way, delivering ACES at all times. Use guest name during interaction and remember their preferences. Promptly and professionally prepare beverages to specification with speed and accuracy. Promptly and professionally handle guest issues and communicate problems and concerns to management. Requires evidence of age from any guest who appear to be under the age of thirty (30). Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Provides guest with property information, promotions, programs and attractions. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Assist co-workers as needed. Complete all duties as assigned, acts a role model always presenting oneself as a credit to HCCTR and encourage others to do the same. Adheres to all department and company policies and procedures, regulatory state and federal laws Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs, as well as delivering ACES Customer Service to every guest. Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. Demonstrate and exhibit characteristics and behavior in accordance with Property Core Values Maintains valid WV racing license, Food Handlers permit and TIPS certifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be available to work required schedule which may include night, weekends, holidays and overtime as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Applicant must be at least twenty-one (21) years of age to apply. Possess a High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. REASONING ABILITY : Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must be licensed by the West Virginia Racing Commission. Must be able to obtain proper Food Handler Certification. Must be Tips and TOPs certified PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to smoke, wet and/or humid conditions, moving mechanical parts, and risk of electrical shock. The noise level in the work environment is usually moderate. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., ), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and have partnered with Barstool Sports to launch an online sportsbook. As a VIP Host, you will work collaboratively with the Head of VIP Engagement in identifying high value segment players, establishing personalized relationships, groom loyalty to our digital sportsbook operations, assist with expediting large deposits and withdrawals, and effectively bolster our high value segment's lifetime value. You will not only identify but build strong relationships with our VIPs and respond quickly to their needs and any issues that may arise. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Demonstrable experience in consultative relationship building Demonstrated passion for excellence with respect to treating and caring for players Ability to maintain a friendly disposition under pressure. Some players may be frustrated when they contact us Build and maintain relationships with our highest value player database and cater to their needs immediately Demonstrate empathy and care with VIPs to ensure that their issues are resolved promptly and thoroughly Collaborate with the Marketing Team to identify who is a VIP player and who needs expeditated service when requested In partnership with the CRM team identify unique and creative ways to establish value for high end players Complete applicable workflows to meet player satisfaction criteria Perform other duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. College degree or progress toward a college degree preferred but not required Ability to travel, attend and assist with running VIP events when needed Must be able to qualify for licenses and permits required by federal, state and local regulations. Excellent relationship building skills Excellent problem-solving abilities Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our employees, through a private exchange which allows our team members the ability to choose from several coverage levels and insurance carriers (both local and national carriers). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to employees. Penn Interactive is committed to cultivating a diverse and stimulating work environment to achieve extraordinary results. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make impacting change! We have a strong culture of teamwork, collaboration, mutual respect and transparency.
May 21, 2022
Full time
Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., ), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and have partnered with Barstool Sports to launch an online sportsbook. As a VIP Host, you will work collaboratively with the Head of VIP Engagement in identifying high value segment players, establishing personalized relationships, groom loyalty to our digital sportsbook operations, assist with expediting large deposits and withdrawals, and effectively bolster our high value segment's lifetime value. You will not only identify but build strong relationships with our VIPs and respond quickly to their needs and any issues that may arise. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Demonstrable experience in consultative relationship building Demonstrated passion for excellence with respect to treating and caring for players Ability to maintain a friendly disposition under pressure. Some players may be frustrated when they contact us Build and maintain relationships with our highest value player database and cater to their needs immediately Demonstrate empathy and care with VIPs to ensure that their issues are resolved promptly and thoroughly Collaborate with the Marketing Team to identify who is a VIP player and who needs expeditated service when requested In partnership with the CRM team identify unique and creative ways to establish value for high end players Complete applicable workflows to meet player satisfaction criteria Perform other duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. College degree or progress toward a college degree preferred but not required Ability to travel, attend and assist with running VIP events when needed Must be able to qualify for licenses and permits required by federal, state and local regulations. Excellent relationship building skills Excellent problem-solving abilities Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our employees, through a private exchange which allows our team members the ability to choose from several coverage levels and insurance carriers (both local and national carriers). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to employees. Penn Interactive is committed to cultivating a diverse and stimulating work environment to achieve extraordinary results. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make impacting change! We have a strong culture of teamwork, collaboration, mutual respect and transparency.
Penn National Gaming, Inc.
Grantville, Pennsylvania
Don't just work. Work Happy. A career in gaming? At Hollywood Casino at Penn National Race Course, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. Greet and verbally acknowledge each guest promptly. Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards. Ensure each station is ready for guests' arrival in accordance with Banquet Event Order. Knowledge of all event specification and details in accordance with Banquet Event Order. Complete knowledge of all menu items and how each item is prepared. Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled. General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. Keep work area neat and clean in accordance with all PA Department of Health standards. Restock assigned station at end of shift and have ready for start of next shift. Ensure all necessary pre-shift/post-shift side work is completed daily. Attendance at any pre-shift meetings. Participate as a team member with all servers, bartenders, and any other casino personnel to ensure efficient operations. Responsible for maintaining a regular and consistent attendance record. High School Diploma/GED; 1-2 years of experience; or equivalent combination of education and experience. Must have the ability to respond to common inquiries or complaints from guests. Must have the ability to solve practical problems and deal with a variety of situations. Ability to operate POS Systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Walking 45% of the time. Standing 10 % of the time. Bending and lifting 45% of the time. Lifting/moving maximum of 50 lbs. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. Must be able to work in various weather conditions. High Noise Level. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Starting from $7.25 per hour (Plus Tips)
May 20, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Hollywood Casino at Penn National Race Course, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. Greet and verbally acknowledge each guest promptly. Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards. Ensure each station is ready for guests' arrival in accordance with Banquet Event Order. Knowledge of all event specification and details in accordance with Banquet Event Order. Complete knowledge of all menu items and how each item is prepared. Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled. General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. Keep work area neat and clean in accordance with all PA Department of Health standards. Restock assigned station at end of shift and have ready for start of next shift. Ensure all necessary pre-shift/post-shift side work is completed daily. Attendance at any pre-shift meetings. Participate as a team member with all servers, bartenders, and any other casino personnel to ensure efficient operations. Responsible for maintaining a regular and consistent attendance record. High School Diploma/GED; 1-2 years of experience; or equivalent combination of education and experience. Must have the ability to respond to common inquiries or complaints from guests. Must have the ability to solve practical problems and deal with a variety of situations. Ability to operate POS Systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Walking 45% of the time. Standing 10 % of the time. Bending and lifting 45% of the time. Lifting/moving maximum of 50 lbs. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. Must be able to work in various weather conditions. High Noise Level. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Starting from $7.25 per hour (Plus Tips)
Don't just work. Work Happy. A career in gaming? At Hollywood Casino at Columbus we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. SUMMARY This position will be responsible for enhancing the growth of gaming revenues through the development of our Asian customer base, maintaining relationships with valued Asian guests and marketing our gaming product to potential high-limit Asian guests. ESSENTIAL DUTIES AND RESPONSIBILITIES Must be responsible for promoting a positive influence in the Asian community and participating in company-sponsored events. Identify and develop personal relationships with new and first time Asian guests. Responsible for fostering a fun environment Responsible for being a gracious host to all guests and co-workers Responsible for promoting a positive influence in the community and participating in company-sponsored events Identify and develop personal relationships with new and first time guests Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters Promote casino events via telemarketing and other communication Communicate constantly with casino operations and other team members Follow all safety rules Adhere to departmental quality standards Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements Work within the guidelines established by the company Other duties as assigned QUALIFICATION REQUIREMENTS: Fluent in Vietnamese, Korean, or at least one Chinese dialect Must have an outgoing, energetic and enthusiastic attitude Must enjoy hosting others Must be comfortable initiating conversations and creating a fun environment with our guests Bachelor's degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience required Must be proficient in computer programs; prioer experience with salesforceor casino marketing programs is preferred Casino Host experience preferred Ability to communicate with internal and/or external guests Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment. Equal Opportunity Employer Starting from $43,725 annually, based on experience
May 19, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Hollywood Casino at Columbus we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. SUMMARY This position will be responsible for enhancing the growth of gaming revenues through the development of our Asian customer base, maintaining relationships with valued Asian guests and marketing our gaming product to potential high-limit Asian guests. ESSENTIAL DUTIES AND RESPONSIBILITIES Must be responsible for promoting a positive influence in the Asian community and participating in company-sponsored events. Identify and develop personal relationships with new and first time Asian guests. Responsible for fostering a fun environment Responsible for being a gracious host to all guests and co-workers Responsible for promoting a positive influence in the community and participating in company-sponsored events Identify and develop personal relationships with new and first time guests Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters Promote casino events via telemarketing and other communication Communicate constantly with casino operations and other team members Follow all safety rules Adhere to departmental quality standards Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements Work within the guidelines established by the company Other duties as assigned QUALIFICATION REQUIREMENTS: Fluent in Vietnamese, Korean, or at least one Chinese dialect Must have an outgoing, energetic and enthusiastic attitude Must enjoy hosting others Must be comfortable initiating conversations and creating a fun environment with our guests Bachelor's degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience required Must be proficient in computer programs; prioer experience with salesforceor casino marketing programs is preferred Casino Host experience preferred Ability to communicate with internal and/or external guests Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment. Equal Opportunity Employer Starting from $43,725 annually, based on experience
Don't just work. Work Happy. A career in gaming? At Cactus Petes Resorts Casino, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. - Provides fast, friendly, professional, and responsive customer service. - Adheres to established department and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures; sorts bottles and corrugated cardboard for recycling. - Resolves service issues according to established guidelines. - Maintains strict confidentiality in all company matters. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
May 19, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Cactus Petes Resorts Casino, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. - Provides fast, friendly, professional, and responsive customer service. - Adheres to established department and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures; sorts bottles and corrugated cardboard for recycling. - Resolves service issues according to established guidelines. - Maintains strict confidentiality in all company matters. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
Don't just work. Work Happy. A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. The Table Games Dealer is responsible for ensuring gaming activity in the assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of the Dealer responsibilities, you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. Provide encouragement, set high expectations, and set a proud and positive example necessary to ensure a fun, exciting, and professional working environment for our staff and a pleasant and entertaining experience for our guests. Providing superior customer service in accordance with our customer service standards. Demonstrate knowledge of and the ability to deal table games offered by the casino. Reconcile potential conflicts with guests regarding the rules and conduct of game play. Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play. Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required. Participate in ongoing training and successful completion of additional games as deemed necessary. The Casino is working toward being open 24 hours per day, seven (7) days per week; therefore, candidates must be flexible to work all shifts. Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7-day per week basis. Must be 18 years of age. Previous experience in the casino or hospitality industry preferred, but not required. We will train you for FREE to become proficient in dealing table games. $1500 Dollar Sign-on bonus paid out on your 1 st full paycheck. You will gain general knowledge of table games rules and regulations through our 120-hour classroom instruction for Blackjack. Classes run Mon-Fri for four (4) hours each day and concludes after 6 weeks or eight (8) hours each day concluding after 3 weeks. Positions in York, PA are offered when class is complete. Must be approved for a PA Gaming License through the PA Gaming Control Board. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Averaging between 21 to 24 dollars per hour which includes wage and tips
May 18, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. The Table Games Dealer is responsible for ensuring gaming activity in the assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of the Dealer responsibilities, you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. Provide encouragement, set high expectations, and set a proud and positive example necessary to ensure a fun, exciting, and professional working environment for our staff and a pleasant and entertaining experience for our guests. Providing superior customer service in accordance with our customer service standards. Demonstrate knowledge of and the ability to deal table games offered by the casino. Reconcile potential conflicts with guests regarding the rules and conduct of game play. Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play. Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required. Participate in ongoing training and successful completion of additional games as deemed necessary. The Casino is working toward being open 24 hours per day, seven (7) days per week; therefore, candidates must be flexible to work all shifts. Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7-day per week basis. Must be 18 years of age. Previous experience in the casino or hospitality industry preferred, but not required. We will train you for FREE to become proficient in dealing table games. $1500 Dollar Sign-on bonus paid out on your 1 st full paycheck. You will gain general knowledge of table games rules and regulations through our 120-hour classroom instruction for Blackjack. Classes run Mon-Fri for four (4) hours each day and concludes after 6 weeks or eight (8) hours each day concluding after 3 weeks. Positions in York, PA are offered when class is complete. Must be approved for a PA Gaming License through the PA Gaming Control Board. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Averaging between 21 to 24 dollars per hour which includes wage and tips
Don't just work. Work Happy. A career in gaming? At Boomtown Casino Biloxi, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Remains current on all coupons, promotions, and certificates that apply to all food outlets. Tracks and assigns seats in accordance with established procedures. Operates and balances cash register at end of shift. Must be able to stand a full shift. Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. Any and all duties as assigned by your Manager or a member of management. Previous Host/Cashier experience preferred. Must be 18 years of age or older. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must successfully complete ServSafe Alcohol training certification course. Excellent communication, organizational and money handling skills. While performing the duties of this Job, the team member is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The team member is frequently required to walk and stoop, kneel, or crouch. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually moderate. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
May 17, 2022
Full time
Don't just work. Work Happy. A career in gaming? At Boomtown Casino Biloxi, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Remains current on all coupons, promotions, and certificates that apply to all food outlets. Tracks and assigns seats in accordance with established procedures. Operates and balances cash register at end of shift. Must be able to stand a full shift. Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. Any and all duties as assigned by your Manager or a member of management. Previous Host/Cashier experience preferred. Must be 18 years of age or older. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must successfully complete ServSafe Alcohol training certification course. Excellent communication, organizational and money handling skills. While performing the duties of this Job, the team member is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The team member is frequently required to walk and stoop, kneel, or crouch. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually moderate. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer
Penn National Gaming, Inc.
Lawrenceburg, IN 47025, USA
Don't just work. Work Happy. Pay: Starting from $12.96 per hour (Plus Tips) A career in gaming? At Hollywood Casino Lawrenceburg we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. Hollywood Casino Lawrenceburg offers Team Members: $500 Sign on Bonus Referral Bonus Program Competitive Benefits package for FT Team Members Discounts at Hollywood & Grind, Barstool Sports Bar, The Eatery and The Final Cut 15% discount at the Barstool Store Hotel discounts at all PENN properties for team members Shoes for Crews discount Discounts to local area attractions Employee recognition program partnering with Amazon 401k program with employee matching ***Pre Employment Friendly!!!*** Pay: Starting from $12.96 per hour (Plus Tips) Responsible for stocking of all products, as needed, during shift and at end of shift. Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. Prepares and serves food to customers. Serves alcoholic and non-alcoholic beverages. Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages. Sells non-food merchandise and maintains display. Provides positive communication and uses Marquee Service skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. Performs any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. Maintains strict confidentiality in all departmental and company matters. Must be at least 21 years of age. High School Diploma or equivalent required; one to three months of related experience and/or training; or equivalent combination of experience and training. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Excellent verbal and written communication skills; must be fluent and literate in English. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Possess ability to operate an adding machine and have basic computer skills. Able to define problems, collect data, establish facts, and draw valid conclusions. Must be able to qualify for licenses and permits required by federal, state, and local regulations. Must be able to obtain an indiana Alcohol & Tobacco Commission Liquor License. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Starting from $12.96 per hour (Plus Tips)
May 17, 2022
Full time
Don't just work. Work Happy. Pay: Starting from $12.96 per hour (Plus Tips) A career in gaming? At Hollywood Casino Lawrenceburg we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. Hollywood Casino Lawrenceburg offers Team Members: $500 Sign on Bonus Referral Bonus Program Competitive Benefits package for FT Team Members Discounts at Hollywood & Grind, Barstool Sports Bar, The Eatery and The Final Cut 15% discount at the Barstool Store Hotel discounts at all PENN properties for team members Shoes for Crews discount Discounts to local area attractions Employee recognition program partnering with Amazon 401k program with employee matching ***Pre Employment Friendly!!!*** Pay: Starting from $12.96 per hour (Plus Tips) Responsible for stocking of all products, as needed, during shift and at end of shift. Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. Prepares and serves food to customers. Serves alcoholic and non-alcoholic beverages. Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages. Sells non-food merchandise and maintains display. Provides positive communication and uses Marquee Service skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. Performs any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. Maintains strict confidentiality in all departmental and company matters. Must be at least 21 years of age. High School Diploma or equivalent required; one to three months of related experience and/or training; or equivalent combination of experience and training. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Excellent verbal and written communication skills; must be fluent and literate in English. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Possess ability to operate an adding machine and have basic computer skills. Able to define problems, collect data, establish facts, and draw valid conclusions. Must be able to qualify for licenses and permits required by federal, state, and local regulations. Must be able to obtain an indiana Alcohol & Tobacco Commission Liquor License. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Starting from $12.96 per hour (Plus Tips)