Pebble Beach Resorts Pebble Beach, Del Monte Forest, CA, USA
Dec 06, 2019Full time
Job Summary: The Director of Engineering is responsible for overseeing Engineering for The Lodge, Casa Palmero, The Beach & Tennis Club and The Spa. You will be accountable for maintaining the buildings and grounds to the highest standard with particular attention towards safety, security and asset protection. This position will manage budgets, capital expenditure, preventative maintenance, special events and energy conservation while also assigning, tracking and following up on the status of work assigned to staff and contractors. You will help to increase guest and employee satisfaction through effective communication and training. Essential Duties and Responsibilities: Support Management of Property Operations: Manage all equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems Work with GM to manage Capital budget for Engineering Supervise the day-to-day operations of Engineering Supervise and follow-up daily task assignments via HotSOS Monitor timeliness & quality of completion of repair work orders, look for trends in issues, room types and buildings Source and arrange for subcontracted services as needed Manage relationships with subcontractors to maintain company assets and minimize guest impact Select and purchase necessary equipment and supplies, develop par program for highly used items Plan, schedule and execute preventative maintenance pro Establish and maintain open, collaborative relationship with employees Ensure that daily on-going communication occurs with employees to create awareness of business objectives, communicate expectations and maintain standards Manage budget, monthly P&L reconciliation, control and reduce costs where applicable All other duties as required Maintain Property Standards Inspect and evaluate the physical condition of facilities in order to determine the type of work required Maintain accurate logs and records as required Operate generators and emergency systems as necessary, oversee monthly checks Provide emergency response services 24/7 Repair equipment (all areas including pool and spa, kitchen equipment, refrigeration) as necessary Ensure all employees have the proper supplies, equipment and uniforms Ensure Exceptional Customer Service: Empower employees to provide excellent customer service Emphasize guest satisfaction during all department meetings and focus on continuous improvement Develop and enforce standards related to maintenance and repairs, and guest interaction Conduct Human Resources Activities: Help train employees in safety procedures Support a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job Communicate performance expectations in accordance with job descriptions for each position Ensure disciplinary procedures and documentation are completed following Company guidelines Interview and hiring of employee team members with appropriate skills Participate in the employee performance appraisal process, providing feedback as needed Use all available on-the-job training tools for employees Solicit employee feedback Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met Absolutely Required Skills: High school diploma or GED; minimum 5 years' experience in the engineering and maintenance of resort facilities or related professional area; technical training in HVAC-R/electrical/plumbing 5 years' resort engineering management experience Valid California driver's license; 500 Boiler License; State of California Certification; Universal Technician EPA approved certificate; Pool Operators Certification Knowledge of computerized energy management systems Experience working with buildings 50+ years old Proficient in use of PC; knowledge of hotel maintenance software Desired Skills: Experience with special event set-up, execution and break-down Why work for us: Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state of the art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. We encourage YOU to be our guest . When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa. Golf on the greatest courses. Even if you don't golf, you'll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits. Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs. Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.