Raising Cane's Chicken Fingers
Indianapolis, IN, USA
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 12, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 12, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 11, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 11, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 11, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Raising Cane's Chicken Fingers
Altamonte Springs, Florida
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 11, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Raising Cane's Chicken Fingers
Mansfield, AR 72944, USA
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 07, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Raising Cane's Chicken Fingers
Saint Louis, Missouri
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 05, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Aug 04, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is how Raising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Raising Cane s Chicken Fingers is seeking a dynamic leader that is tapped into cultural moments, emerging trends, and platforms to accelerate Raising Cane s influence across social media and influencer marketing. The Plano based Head of Social Media and Influencer Marketing will drive our BOLD growth and engagement goals reflecting our growth to a Top 10 Restaurant brand. This is a newly established leadership role with a direct team and agency partners dedicated to accelerating social media channel follower and engagement growth through branded content, pop culture and trending topic moment integration, campaign tie in s and new Restaurant opening buzz. The role will also identify, build, and execute a comprehensive influencer marketing strategy spanning mega to local micro influencers to amplify brand stories and reach new audiences. The Head of Social Media and Influencer Marketing would bring platform and Customer foresight while being keenly aware of trends, moments and opportunities for Raising Cane s, Founder and Mascot channels to create timely, relevant, and shareable content that is authentic and on brand. Required Core Competencies Tapped into pop culture, with a pulse on trending content, people, and conversations to have "always on" approach for conversations and content opportunities. Proven social media strategy and planning, content creation, listening and platform tools measurement and development. Proven influencer marketing strategy and planning, content creation, partnership development and execution. Executes social media and influencer marketing initiatives quickly and efficiently to drive relevancy and momentum in the fast-paced pop cultural and news environment. Achieves favorable ROI and cost per impression with social media and influencer marketing initiatives. Experience with brand campaign development planning, innovation, and creative ideation processes. Understands how to deliver content that is authentic and genuine. Strong agency and people leadership. Creative and agile out of the box thinking. Expert knowledge of core marketing concepts and competencies. Ability to navigate and perform in ambiguous circumstances, establish goals, and convert plans into action. Demonstrated ability to lead and motivate others. Whole business minded with an eye for both short-term and long-term impact. Exercises good judgment & decision-making. Internally motivated & trustworthy. Acts as a role model, consistently represents & lives Cane s Values. Adherence to Company "How We Do Business" requirements. Job Responsibilities Social Media and Influencer Leadership Accelerates the already fast-growing Raising Cane s Brand, Founder and Mascot social channels through distinct content calendar development, timely pop culture and trending moments, key branded moments such as new Restaurant Openings, ensuring timely execution, performance measurement and ROI. Leverages customer media habits, content consumption and platform development / creation to bring foresight and opportunity for the Raising Cane s brand to grow reach and engagement. Challenges and inspires the team to expand social follower reach with new, breakthrough ideas and execution in a way that is unique and ownable to Raising Cane s Brand voice, tone and consistent with our core values. Drives for cross platform Brand, Founder and Cane III integration for key stories to build audience and storytelling moments relevant to each channel. Develops large-scale social media campaigns that highlight and amplify our Brand growth, Culture, Crew and Community story in a relevant and engaging way. Identify and build relationships with key influencers and NIL across celebrity, mega, macro, and micro scale. Ideates and develops the influencer content, amplification, and paid support to make the content engaging and authentic to reach new audiences and build engagement with current customers. Develops strategies, programs, and training for Restaurant Marketing to deliver local social and influencer ideation, planning, and execution, capturing our hyper local point of distinction and building upon local moments and engagement to drive growth. Leadership Expertise in social media marketing, proactively staying in front of platform development, evolving Customer viewpoints, critical performance measurements and benchmarks. Leads the social and influencer team and agency to exceed established goals with clear objectives by challenging, and inspiring performance around growth, engagement, and sentiment metrics. Lead influencer marketing strategy and planning with celebrity artist, actors, athletes, etc. in Raising Canes campaigns and other marketing initiatives. Collaborates with internal Creative Services to develop timely and relevant creative to engage in pop culture and trending moments Collaborates with internal Creative Services, Public Relations, Media, Sponsorships in addition to agencies for campaign development and amplification plans across owned social channels and influencers. Collaborates with other internal teams as needed for Customer, Media and external communications aligning functional leaders as necessary to address Customer and Community needs. Measurements and Analysis Monitors social media coverage through agencies to ensure 24/7 visibility and communicates internally for awareness and potential action. Develops performance metrics for growth, impressions, engagement, and sentiment for organic and paid activities with consistent reporting and sharing of content. Raises Raising Cane s Social Media followers and engagement to industry leading metrics. Qualifications Significant Social Media, Influencer Marketing leadership in addition to team/people leadership experience required preferably in restaurant, food and beverage, retail, or packaged goods industries. Proven influencer marketing strategy and planning, content creation, partnership development and execution. Experience with brand campaign development planning, innovation, and creative ideation processes. Education (or equivalent experience) Bachelor s Degree required Requirements The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions. Aligns with Cane s culture Authentic leader Team oriented, collaborative & culturally aligned (Work Hard & Have Fun!) Must be self-driven, able to meet deadlines and operate with a sense of urgency Restaurant support focused! Sales driven & profit smart Takes initiative, ability to set goals and convert plans into action, entrepreneurial Has excellent interpersonal, written and communication skills Organized and able to manage multiple priorities Positive energy to effectively represent the Brand internally and externally Strong analytical and communication skills Ability to work independently and complete projects within required timeframes Ability to recognize problems and problems solve Flexibility and capability to deal with constant change
Jul 29, 2022
Full time
Raising Cane s Chicken Fingers is seeking a dynamic leader that is tapped into cultural moments, emerging trends, and platforms to accelerate Raising Cane s influence across social media and influencer marketing. The Plano based Head of Social Media and Influencer Marketing will drive our BOLD growth and engagement goals reflecting our growth to a Top 10 Restaurant brand. This is a newly established leadership role with a direct team and agency partners dedicated to accelerating social media channel follower and engagement growth through branded content, pop culture and trending topic moment integration, campaign tie in s and new Restaurant opening buzz. The role will also identify, build, and execute a comprehensive influencer marketing strategy spanning mega to local micro influencers to amplify brand stories and reach new audiences. The Head of Social Media and Influencer Marketing would bring platform and Customer foresight while being keenly aware of trends, moments and opportunities for Raising Cane s, Founder and Mascot channels to create timely, relevant, and shareable content that is authentic and on brand. Required Core Competencies Tapped into pop culture, with a pulse on trending content, people, and conversations to have "always on" approach for conversations and content opportunities. Proven social media strategy and planning, content creation, listening and platform tools measurement and development. Proven influencer marketing strategy and planning, content creation, partnership development and execution. Executes social media and influencer marketing initiatives quickly and efficiently to drive relevancy and momentum in the fast-paced pop cultural and news environment. Achieves favorable ROI and cost per impression with social media and influencer marketing initiatives. Experience with brand campaign development planning, innovation, and creative ideation processes. Understands how to deliver content that is authentic and genuine. Strong agency and people leadership. Creative and agile out of the box thinking. Expert knowledge of core marketing concepts and competencies. Ability to navigate and perform in ambiguous circumstances, establish goals, and convert plans into action. Demonstrated ability to lead and motivate others. Whole business minded with an eye for both short-term and long-term impact. Exercises good judgment & decision-making. Internally motivated & trustworthy. Acts as a role model, consistently represents & lives Cane s Values. Adherence to Company "How We Do Business" requirements. Job Responsibilities Social Media and Influencer Leadership Accelerates the already fast-growing Raising Cane s Brand, Founder and Mascot social channels through distinct content calendar development, timely pop culture and trending moments, key branded moments such as new Restaurant Openings, ensuring timely execution, performance measurement and ROI. Leverages customer media habits, content consumption and platform development / creation to bring foresight and opportunity for the Raising Cane s brand to grow reach and engagement. Challenges and inspires the team to expand social follower reach with new, breakthrough ideas and execution in a way that is unique and ownable to Raising Cane s Brand voice, tone and consistent with our core values. Drives for cross platform Brand, Founder and Cane III integration for key stories to build audience and storytelling moments relevant to each channel. Develops large-scale social media campaigns that highlight and amplify our Brand growth, Culture, Crew and Community story in a relevant and engaging way. Identify and build relationships with key influencers and NIL across celebrity, mega, macro, and micro scale. Ideates and develops the influencer content, amplification, and paid support to make the content engaging and authentic to reach new audiences and build engagement with current customers. Develops strategies, programs, and training for Restaurant Marketing to deliver local social and influencer ideation, planning, and execution, capturing our hyper local point of distinction and building upon local moments and engagement to drive growth. Leadership Expertise in social media marketing, proactively staying in front of platform development, evolving Customer viewpoints, critical performance measurements and benchmarks. Leads the social and influencer team and agency to exceed established goals with clear objectives by challenging, and inspiring performance around growth, engagement, and sentiment metrics. Lead influencer marketing strategy and planning with celebrity artist, actors, athletes, etc. in Raising Canes campaigns and other marketing initiatives. Collaborates with internal Creative Services to develop timely and relevant creative to engage in pop culture and trending moments Collaborates with internal Creative Services, Public Relations, Media, Sponsorships in addition to agencies for campaign development and amplification plans across owned social channels and influencers. Collaborates with other internal teams as needed for Customer, Media and external communications aligning functional leaders as necessary to address Customer and Community needs. Measurements and Analysis Monitors social media coverage through agencies to ensure 24/7 visibility and communicates internally for awareness and potential action. Develops performance metrics for growth, impressions, engagement, and sentiment for organic and paid activities with consistent reporting and sharing of content. Raises Raising Cane s Social Media followers and engagement to industry leading metrics. Qualifications Significant Social Media, Influencer Marketing leadership in addition to team/people leadership experience required preferably in restaurant, food and beverage, retail, or packaged goods industries. Proven influencer marketing strategy and planning, content creation, partnership development and execution. Experience with brand campaign development planning, innovation, and creative ideation processes. Education (or equivalent experience) Bachelor s Degree required Requirements The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions. Aligns with Cane s culture Authentic leader Team oriented, collaborative & culturally aligned (Work Hard & Have Fun!) Must be self-driven, able to meet deadlines and operate with a sense of urgency Restaurant support focused! Sales driven & profit smart Takes initiative, ability to set goals and convert plans into action, entrepreneurial Has excellent interpersonal, written and communication skills Organized and able to manage multiple priorities Positive energy to effectively represent the Brand internally and externally Strong analytical and communication skills Ability to work independently and complete projects within required timeframes Ability to recognize problems and problems solve Flexibility and capability to deal with constant change
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Jul 22, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.
Jul 21, 2022
Full time
GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane s. He/she will be responsible for upholding Raising Cane s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Account Pet Insurance 401(k) With Employer Match (age 21 & older) Tuition Reimbursement Program Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Crewmember Assistance Program Perks & Rewards for all Restaurant Managers: Competitive pay + monthly bonus for all levels of Management! Paid Time Off & Sick time 8 paid Holidays a year Early closure for company events Casual Work Attire Perkspot Employee Discount Program KEY RESPONSIBILITIES AND AREAS OF FOCUS : Operations Management- Lead " What We Do" on each shift; at Raising Cane s "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane s Love program in the restaurant which is howRaising Cane s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: Ability to lead, motivate, and empower the Cane s Crewmembers Ability to align Crewmembers with Raising Cane s culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant s Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Knowledge of Labor Laws Knowledge and skills in staffing, scheduling, people and cost management New Restaurant opening experience a plus 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration.