Hyatt is currently seeking a Platform Operations Engineer to provide technical support for our client within the hospitality industry. The ideal candidate embraces the Continuous Improvement mindset with a focus on quality, operational excellence, automation, and industry leading innovation. Additionally, the ideal candidate should have excellent interpersonal skills, be able to work in a team environment and contribute as an individual. The candidate should be results driven, a self-starter, and effective at prioritization. Primary Responsibilities Provide Tier 3 Production 24x7 on-call support (rotation) Monitor Key Performance Indicators (KPI's) for API gateway application Install, configure, and maintain API gateway application Implement, and measure operational strategies to improve application reliability and availability Remediate all Security Vulnerabilities related API application software Perform software releases using established automated procedures Automate repeatable and frequent operational processes and procedures Participate in Change, Incident, and Problem management including Root Cause Analysis Improve and document operational and troubleshooting procedures Required Qualifications: Bachelor of Science degree 3+ years' experience hands on production application support in Linux environment 2+ years' experience with API gateway installation and maintenance, specifically Apigee, preferably a hybrid deployment (SaaS and on-premises installations) 2+ years' experience with Java API gateway migrations to Apigee and on-boarding new proxies 2+ years' experience with Bash, Python, Perl or similar scripting language Experience with Docker or another container-based platform Experience with Ansible and Salt Stack or similar configuration management tool Experience with Stash/Bitbucket, SVN, or similar code repository tool Experience with service-oriented architecture (SOA) and microservices Working knowledge of incident, problem, and change management best practices Strong business and technical acumen being able to effectively communicate with others Strong organizational and prioritization skills Additional technical skills (nice to have) experience with Splunk, Datadog, Rundeck
Jun 26, 2022
Full time
Hyatt is currently seeking a Platform Operations Engineer to provide technical support for our client within the hospitality industry. The ideal candidate embraces the Continuous Improvement mindset with a focus on quality, operational excellence, automation, and industry leading innovation. Additionally, the ideal candidate should have excellent interpersonal skills, be able to work in a team environment and contribute as an individual. The candidate should be results driven, a self-starter, and effective at prioritization. Primary Responsibilities Provide Tier 3 Production 24x7 on-call support (rotation) Monitor Key Performance Indicators (KPI's) for API gateway application Install, configure, and maintain API gateway application Implement, and measure operational strategies to improve application reliability and availability Remediate all Security Vulnerabilities related API application software Perform software releases using established automated procedures Automate repeatable and frequent operational processes and procedures Participate in Change, Incident, and Problem management including Root Cause Analysis Improve and document operational and troubleshooting procedures Required Qualifications: Bachelor of Science degree 3+ years' experience hands on production application support in Linux environment 2+ years' experience with API gateway installation and maintenance, specifically Apigee, preferably a hybrid deployment (SaaS and on-premises installations) 2+ years' experience with Java API gateway migrations to Apigee and on-boarding new proxies 2+ years' experience with Bash, Python, Perl or similar scripting language Experience with Docker or another container-based platform Experience with Ansible and Salt Stack or similar configuration management tool Experience with Stash/Bitbucket, SVN, or similar code repository tool Experience with service-oriented architecture (SOA) and microservices Working knowledge of incident, problem, and change management best practices Strong business and technical acumen being able to effectively communicate with others Strong organizational and prioritization skills Additional technical skills (nice to have) experience with Splunk, Datadog, Rundeck
The Project Manager for Hotel Openings and Transitions leads the technology projects required for IT Installations and other related projects for new hotel openings, hotel transitions, and hotel upgrades. The ideal candidate will be responsible for analyzing and reviewing IT-related hotel blueprints and budgets for both new construction and renovation hotel projects; on site evaluation and analysis of and adherence to Hyatt brand standards for all IT components for new hotels from initial site visit thru hotel opening. Will work with vendors to perform all system installations, assemble proper resources on property to successfully complete all opening activities. Responsibilities Act as primary IT point of contact for new hotel projects. Engage in direct interaction and communication of project status and planning with hotel ownership, management, Hyatt Project Services and Hyatt Brand Support teams. Responsible for all IT vendor planning, scheduling, installation coordination, and execution with specific adherence to project budget, timelines, and due date. Communicates information technology project expectations and progress. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Completes projects by coordinating resources and timetables with other departments in the organization as well as third party vendors. Provides information technology Standards, Guidelines, policies, and procedures issued by the Organization while ensuring disaster recovery and back-up procedures are incorporated within the deployment plan. Adheres to financial objectives by ensuring that project IT Budgets are issued according to our guidelines and monitoring closely during execution. Maintains quality service by establishing and enforcing organizational standards. Contributes to team effort by accomplishing objectives as planned. Demonstrate a commitment to Hyatt core values. The position responsibilities outlined above are in no way to be construed as all encompassing. Candidate must be willing to travel up to 75% of time. Qualifications Minimum 5 years in hotel IT management Minimum 2 years' experience managing multiple projects simultaneously Experience working directly with multiple levels of the organization Excellent oral and written communication skills Strong background managing and scheduling vendors Education B.A./B.S. in Computer Science or Business or equivalent preferred Certificates, Licenses, Registrations Project Management Professional preferred Computer Skills Needed to Perform this Job Microsoft Office Required, with advanced skill managing spreadsheets preferred. PDF creation and manipulation in Adobe Acrobat. Microsoft Visio Experience Required.
Jun 26, 2022
Full time
The Project Manager for Hotel Openings and Transitions leads the technology projects required for IT Installations and other related projects for new hotel openings, hotel transitions, and hotel upgrades. The ideal candidate will be responsible for analyzing and reviewing IT-related hotel blueprints and budgets for both new construction and renovation hotel projects; on site evaluation and analysis of and adherence to Hyatt brand standards for all IT components for new hotels from initial site visit thru hotel opening. Will work with vendors to perform all system installations, assemble proper resources on property to successfully complete all opening activities. Responsibilities Act as primary IT point of contact for new hotel projects. Engage in direct interaction and communication of project status and planning with hotel ownership, management, Hyatt Project Services and Hyatt Brand Support teams. Responsible for all IT vendor planning, scheduling, installation coordination, and execution with specific adherence to project budget, timelines, and due date. Communicates information technology project expectations and progress. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Completes projects by coordinating resources and timetables with other departments in the organization as well as third party vendors. Provides information technology Standards, Guidelines, policies, and procedures issued by the Organization while ensuring disaster recovery and back-up procedures are incorporated within the deployment plan. Adheres to financial objectives by ensuring that project IT Budgets are issued according to our guidelines and monitoring closely during execution. Maintains quality service by establishing and enforcing organizational standards. Contributes to team effort by accomplishing objectives as planned. Demonstrate a commitment to Hyatt core values. The position responsibilities outlined above are in no way to be construed as all encompassing. Candidate must be willing to travel up to 75% of time. Qualifications Minimum 5 years in hotel IT management Minimum 2 years' experience managing multiple projects simultaneously Experience working directly with multiple levels of the organization Excellent oral and written communication skills Strong background managing and scheduling vendors Education B.A./B.S. in Computer Science or Business or equivalent preferred Certificates, Licenses, Registrations Project Management Professional preferred Computer Skills Needed to Perform this Job Microsoft Office Required, with advanced skill managing spreadsheets preferred. PDF creation and manipulation in Adobe Acrobat. Microsoft Visio Experience Required.
Hyatt is currently seeking a Senior Platform Engineer to provide technical support for our client within the hospitality industry. The ideal candidate embraces the Continuous Improvement mindset with a focus on quality, operational excellence, automation, and industry leading innovation. Additionally, the ideal candidate should have excellent interpersonal skills, be able to work in a team environment and contribute as an individual. The candidate should be results driven, a self-starter, and effective at prioritization. Primary Responsibilities Provide Tier 3 Production 24x7 on-call support (rotation) Install, configure, and maintain web or middleware applications Remediate all Security Vulnerabilities related to web and application software Perform software releases using established documented procedures Change, Incident, and Problem management including Root Cause Analysis Improve and document operational and troubleshooting procedures Automate repeatable and frequent operational processes and procedures Establish and monitor Key Performance Indicators (KPI's) for application performance Provide technical guidance to other team members Required Qualifications: Bachelor of Science degree 5+ years' experience hands on production application support for Linux and AIX systems for both stand-alone servers and Virtual Machines 5+ years' experience hands on installation and maintenance of webservers, specifically Apache 5+ years' experience hands on installation and maintenance middleware software, specifically JBoss 5+ years' experience tuning and troubleshooting java application performance for memory, CPU, and threads usage 2+ years' experience with Bash, Python, Perl or similar scripting language
Jun 24, 2022
Full time
Hyatt is currently seeking a Senior Platform Engineer to provide technical support for our client within the hospitality industry. The ideal candidate embraces the Continuous Improvement mindset with a focus on quality, operational excellence, automation, and industry leading innovation. Additionally, the ideal candidate should have excellent interpersonal skills, be able to work in a team environment and contribute as an individual. The candidate should be results driven, a self-starter, and effective at prioritization. Primary Responsibilities Provide Tier 3 Production 24x7 on-call support (rotation) Install, configure, and maintain web or middleware applications Remediate all Security Vulnerabilities related to web and application software Perform software releases using established documented procedures Change, Incident, and Problem management including Root Cause Analysis Improve and document operational and troubleshooting procedures Automate repeatable and frequent operational processes and procedures Establish and monitor Key Performance Indicators (KPI's) for application performance Provide technical guidance to other team members Required Qualifications: Bachelor of Science degree 5+ years' experience hands on production application support for Linux and AIX systems for both stand-alone servers and Virtual Machines 5+ years' experience hands on installation and maintenance of webservers, specifically Apache 5+ years' experience hands on installation and maintenance middleware software, specifically JBoss 5+ years' experience tuning and troubleshooting java application performance for memory, CPU, and threads usage 2+ years' experience with Bash, Python, Perl or similar scripting language
