“Hospitality industry,” this term is quite common among everyone. But how many know what actually this sector comprises? How is built? How does it function? And many more How’s and what’s that need to be answered. Before divulging into what the hospitality industry is all about, let us first define what it is. While many of us are aware of what consists of the hospitality industry, but the minute ratio of people knows what makes this industry workable. Varied businesses and services related to leisure and customer satisfaction come under the umbrella called “The hospitality industry.” The focus of this industry is to provide pleasure, enjoyment, experience to its customers, whereas it is mainly mistaken for an industry that caters only to necessities and essentials.
Many people get confused between the hospitality industry and the travel industry. Although there are many commonalities between these two industries, there are also subtle differences that one should know. Coming back to our discussion, the sectors within the hospitality industry are read as follows:
Accommodation: The hospitality industry consists ofaccommodation as a major sector that deals facilitating the customers with a place to stay on a short term or a temporary basis. Though the accommodation is commonly associated with the travel industry, the accommodation sector offers a local touring for the guests, or for those customers who require temporary accommodation for any purpose. This accommodation is further segmented into the following
Bed and breakfasts: Bed and breakfasts are places that offer a night stay and breakfast in the morning to the guests. The owners, who live in the same property, where the guests are given a separate room and probably a separate bathroom too, usually give this accommodation.
Hotels: These are the most common format of accommodation that is within the hospitality industry. Hotels provide customers with stays either overnight or for longer durations. Apart from a stay at the establishment/lodging facility, hotels tender other services like room service, housekeeping, eating, and drinking.
Motels: These are similar to hotels, but designed specifically for motorists who can rest/stay overnight. This is the reason most of the motels are usually located on the roadside with free car parking services. Although motels do provide a place to stay, usually they do not provide as many amenities as hotels such as housekeeping, and so on.
Resorts: Resorts are similar to hotels but with a larger range of amenities. The guests are facilitated with stay, food and beverages, shopping, entertainment, and other facilities without getting out of the resort. A few resorts put a price tag that is inclusive of all the mentioned facilities, and the customer is free to use them.
Serviced apartments: Serviced apartments is another form of accommodation that falls under the umbrella of the hospitality industry. These apartments are offered to the customers for either short or long-term stays. These places are usually fully furnished, working kitchen, and at times may include services similar to hotels like housekeeping, laundry, and so on.
Accommodation and its subsets are one part of the hospitality industry. The next set is Food and Drinks, which will be explained over the coming blog.